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Mitel Software Applications / MiTel Flexible DND Code
« on: February 26, 2018, 08:50:38 AM »
Afternoon All,
Can anyone shine some light on how I would produce and amended a reporting that shows the DND Code by agent..
I'm looking to produce a report that has a list of Agents down the left hand side .. DND Codes across the top of the report ... and the duration in the centre ..
I need this to track my agents DND code useage in one report for all agents but by code
Can anyone shine some light on how I would produce and amended a reporting that shows the DND Code by agent..
I'm looking to produce a report that has a list of Agents down the left hand side .. DND Codes across the top of the report ... and the duration in the centre ..
I need this to track my agents DND code useage in one report for all agents but by code