Show Posts
1
Mitel MiVoice Business/MCD/3300 / Help!! Im a noob Mitel Administrator for a small company
« on: January 27, 2023, 10:53:51 AM »
Good morning all,
I could really use some help. I recently got handed the keys to our Mitel system to figure things out. My only experience comes from adding and removing assigned extensions, phones, and call forwarding. With that said, I have 2 questions that I need some coaching on where to look and what to do if possible.
1. Where can I find the list of 4 digit ext numbers that have an external number assigned to it. For example: I 4-digit dial ext# 1234 but from an outside line I dial 1-770-222-1234. IS there a command for me to find that info or some place I can export a list of all number on my 3300?
2. I have a location that has ext's and a ring group but can't dial out. They get a busy signal or message. I do have an spa 8800 hooked up there but shouldn't I be able to bypass that ATA box by configuring/ adding the isp phone numbers into the Mitel system somewhere?
Any help, resources, or guidance would be great. Thank you in advance
I could really use some help. I recently got handed the keys to our Mitel system to figure things out. My only experience comes from adding and removing assigned extensions, phones, and call forwarding. With that said, I have 2 questions that I need some coaching on where to look and what to do if possible.
1. Where can I find the list of 4 digit ext numbers that have an external number assigned to it. For example: I 4-digit dial ext# 1234 but from an outside line I dial 1-770-222-1234. IS there a command for me to find that info or some place I can export a list of all number on my 3300?
2. I have a location that has ext's and a ring group but can't dial out. They get a busy signal or message. I do have an spa 8800 hooked up there but shouldn't I be able to bypass that ATA box by configuring/ adding the isp phone numbers into the Mitel system somewhere?
Any help, resources, or guidance would be great. Thank you in advance