Messages

1

SIP On Mitel / Re: 5330 Firmware Issues

« on: August 08, 2019, 08:12:20 AM »

I have an Mitel 5340 with cordless headset. With the firmware i downloaded from here the phone works and the headset to. But the only page showing in phone is the quick start. i look for a firmware with support for cordless headset but whith more selection in menu. i have attached pics of what i mean. Pic Mitel Quick guide do not have a full menu, or is it hidden? this is firmware downloade in links in this post.

the pic that seems to have full menu has firmware from a much older system, Old Mitel Loga etc.

how and where can i find firmware with full menu and support for cordless headset?

Regards Ulf O

2

Mitel MiVoice Business/MCD/3300 / Recall If Transferred to Original Call Destination

« on: March 26, 2015, 04:48:55 AM »

A call is made in to the main number (ring group) that ends up to an ext in the ring group for example 470 that extention transfers the call to extention 464, the call is ringing on at 464 and no answer. When the call falls back it ends up to ring at the ring group but I want it to return to the transferring extension.

it works when an external call I done direct to an extension for example 464 and that extension don’t answer it is rerouted to the ring group and if extention 470 try to transfer the call back to 464 and there is still no answer it returns to extension 470. I would like the same to happen if someone dials the main number but I doesn’t

Or is there a way to fix the above in the currant system?

System is 7.0 PR1
And the COS for Recall If Transferred to Original Call Destination is set to yes

If I use the feature access code for Called Party Features – Override then it works but is there a more simple way?
the timers for the extentions COS is set
Call Fwd No Answer timer = 14
No Answer Recall = 10

Regards UO

3

Mitel MiVoice Business/MCD/3300 / Can

« on: January 05, 2011, 06:00:06 AM »

Hi. this question is about the Mitel AMC. My customer has a active software assurance, until 2011-11-xx but for some reason the MCD software releases is not available, the only releases of software that I can select is release 8 and 9 noting above.anybody that has any experience or something about this?

Regards UO