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Mitel MiVoice Business/MCD/3300 / What Class of Service applies to a non-prime line?

« on: December 14, 2017, 02:27:20 PM »

I have a few extensions that exist only as non-prime lines, often as Multicall lines with keys on several sets. These non-prime lines don't have their own entry under Users and Devices. Now, I have a need to change the Call Forward No Answer timer on one of these; however, I can't figure out what Class of Service applies to them. Is there a default Class of Service (or a set of separate default option settings) that applies to such lines? Can I change those options, or change the default class of service if required?