Messages

1

Mitel MiVoice Business/MCD/3300 / Re: Hotline programing fails

« on: April 05, 2022, 06:11:50 PM »

911 is listed in the ARS. SD is speed dial. 1441 is defined as dialing 911.

2

Mitel MiVoice Business/MCD/3300 / Hotline programing fails

« on: April 05, 2022, 03:16:23 PM »

3300
9.0SP 3
9.0.3.15

I get several errors when trying to program a analog hotline. It will be a pool emergency phone. I have a speed dial set as 1441 to SD to 911. The analog phone is 6096. When I go into Associated Directory Numbers and enter 6096, Hotline, 1441 I get the error  "This directory number cannot accept an associated number." on the vMCD. When I do the same on the local controller I get "The hotline number is of an invalid type." Al I read is that is all you need to do but never works.

Thanks in advance,
Gerry

3

Mitel Software Applications / Call flow with multiple day schedules

« on: March 15, 2018, 10:50:29 AM »

I am trying to set up a call flow that can have multiple day schedules. It is like a doctors office. The problem I find is that there is only one day schedule, one night schedule. I understand I can use Night 1 and Night 2 but it seems I need a Night 3 or a day schedule I can have multiple on and off times.

MiCollab 8.0 with NewPoint

Example

8:00 to 11:00 am normal day operation to main desk ring group
11:00 to 12:30 pm goes to a back up extension on another floor
12:30 to 5:30 pm normal day operation to main desk ring group
5:30 pm to 8:00 am Night voicemail box for messages