Messages

1

Mitel MiVoice Business/MCD/3300 / Re: Line or Call Swapping MiVoice Business 7.2

« on: November 13, 2017, 03:06:42 PM »

Nothing is showing unusual in the maintenance logs at or around the times these occur.

This is the part that is really unusual.  What is strange is if I perform scheduled reboots of these systems say weekly the problem is not seen, but as soon as you stop this and let it go a couple of weeks the issue is seen again.

Our company does not like to do reboots because we run 24x7 and this causes interruption of services.

Thank you

2

Mitel MiVoice Business/MCD/3300 / Re: Line or Call Swapping MiVoice Business 7.2

« on: November 13, 2017, 02:48:26 PM »

The PRI is connected to T1/E1 Card and the phones are Mitel 5224 and 5324 IP phones.

This has happened at multiple locations all running the same version.

Thank you

3

Mitel MiVoice Business/MCD/3300 / Line or Call Swapping MiVoice Business 7.2

« on: November 13, 2017, 09:32:46 AM »

Has anyone come across issues the MiVoice Business v7.2 where 2 parties will swap calls?  We have been experiencing issues where employees are on the phone with people offsite via PRI calls and for no apparent reason the calls will swap.