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Mitel MiVoice Business/MCD/3300 / Re: PRTG monitor SIP trunks
« on: March 29, 2018, 06:35:48 AM »
That's great, cheers for that Dogbreath. I've been playing around with the SNMP stuff, so i'll see if I can drill down some more!
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Mitel MiVoice Business/MCD/3300 / Re: PRTG monitor SIP trunks
« on: March 19, 2018, 08:21:57 AM »
Hi Jordan,
Thanks very much for the reply! No worries at all, this is going to be out of my remit lol!
Cheers again,
Belsden
Thanks very much for the reply! No worries at all, this is going to be out of my remit lol!
Cheers again,
Belsden
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Mitel Software Applications / Re: MiCollab missed call list and call notification popup issue
« on: March 13, 2018, 10:09:10 AM »
Jerm, did this get resolved, I have the same issue with the pop up
You can delete the callhistory here: C:\Users\<userprofile>\AppData\Roaming\Mitel\UC\<login>\callhistory.dat
You can delete the callhistory here: C:\Users\<userprofile>\AppData\Roaming\Mitel\UC\<login>\callhistory.dat
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Mitel MiVoice Business/MCD/3300 / PRTG monitor SIP trunks
« on: March 13, 2018, 07:13:45 AM »
Does anyone have this setup so you can have concurrent stats?
TIA
TIA
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Mitel MiVoice Business/MCD/3300 / MBG double registration
« on: February 26, 2018, 09:34:36 AM »
Hi all,
I have an issue where I register a SIP Konftel unit to an MBG in the customer's office space. Then when I move the device to where it's meant to be in the conference room, it gets a new IP address via DHCP and registers again to the MBG. BUT, it still thinks the old registration is there (on the MBG), so I have 2 registrations with 2 different IP addresses on the same number. Therefore I get one way speech as it sends the speech to the old IP address with nothing on the end of it.
I have checked all registration timers etc on the Konftel and MBG.
I have an issue where I register a SIP Konftel unit to an MBG in the customer's office space. Then when I move the device to where it's meant to be in the conference room, it gets a new IP address via DHCP and registers again to the MBG. BUT, it still thinks the old registration is there (on the MBG), so I have 2 registrations with 2 different IP addresses on the same number. Therefore I get one way speech as it sends the speech to the old IP address with nothing on the end of it.
I have checked all registration timers etc on the Konftel and MBG.
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Mitel MiVoice Business/MCD/3300 / 69xx with Integrated DECT headset
« on: February 14, 2018, 04:36:19 PM »
Information post really.
I had a customer that had to use 4 port PoE switches under their desks as they did not have enough outlets in the building. They had 6930 phones with the integrated DECT headset. They had lots of voice issues and phones would randomly stop responding etc. It turns out that with the integrated DECT headset the device needs PoE+ (802.3at), replaced the switches with PoE+ and all good!
Cheers,
Belsden
I had a customer that had to use 4 port PoE switches under their desks as they did not have enough outlets in the building. They had 6930 phones with the integrated DECT headset. They had lots of voice issues and phones would randomly stop responding etc. It turns out that with the integrated DECT headset the device needs PoE+ (802.3at), replaced the switches with PoE+ and all good!
Cheers,
Belsden
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Mitel MiVoice Business/MCD/3300 / Re: Fan replacement
« on: January 26, 2018, 05:02:07 AM »
FYI, they are labelled on the board by the connectors
Sent from my HTC U Ultra using Tapatalk
Sent from my HTC U Ultra using Tapatalk
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Mitel MiVoice Business/MCD/3300 / Re: Fan replacement
« on: January 25, 2018, 03:17:54 PM »
Yea ace, they do, I'll replace both
Thanks for your replies!
Sent from my HTC U Ultra using Tapatalk
Thanks for your replies!
Sent from my HTC U Ultra using Tapatalk
9
Mitel MiVoice Business/MCD/3300 / Re: Fan replacement
« on: January 25, 2018, 02:13:31 PM »
Thabks for the reply. This is my first fan replacement, I was hoping it will be labelled somewhere inside, but no documentation states what fan is what!
Sent from my HTC U Ultra using Tapatalk
Sent from my HTC U Ultra using Tapatalk
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Mitel MiVoice Business/MCD/3300 / Fan replacement
« on: January 25, 2018, 02:06:17 PM »
Hi all,
Could someone please let me know which one is fan 1 and which one is fan 2 on an MXe III please?
Many thanks in advance!
Could someone please let me know which one is fan 1 and which one is fan 2 on an MXe III please?
Many thanks in advance!
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Aastra - MiVoice Office 400 and MiVoice MX-One / Re: Out of Service
« on: January 03, 2018, 06:42:57 AM »
Are the phones getting "out of service" on the handset? Or when they try to dial out?
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Mitel MiVoice Business/MCD/3300 / Re: Users and Services CSV import
« on: October 20, 2017, 11:58:05 AM »
thanks sarond, that is correct, it threw back errors for them to logout
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Mitel MiVoice Business/MCD/3300 / Users and Services CSV import
« on: October 20, 2017, 04:23:27 AM »
Hi all,
Going through an exercise in making users resilient and wondered if I imported the spread sheet with hotdesk users logged in still, would it throw up faults and i'd have to log them out?
Cheers in advance
Going through an exercise in making users resilient and wondered if I imported the spread sheet with hotdesk users logged in still, would it throw up faults and i'd have to log them out?
Cheers in advance
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Mitel Software Applications / Re: SIP registrations not clearing down on MBG
« on: October 18, 2017, 05:22:06 PM »
Sorted the issue. I changed the keep alive options to "always" instead of "behind NAT only" and it drops the connection fine
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Mitel Software Applications / Re: SIP registrations not clearing down on MBG
« on: October 18, 2017, 01:16:52 PM »
Thanks dilkie, i'll take a gander at the logs and see what's occurring
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