Messages

1

Mitel MiVoice Business/MCD/3300 / Re: Mitel 5000- Issues with an IVR extension

« on: July 17, 2017, 11:07:06 AM »

Unable to access means its in a remote location and it cannot be accessed.. Can just be rebooted as its plugged into a PCU that can be remote managed. Is there any way we can fix this issue via the ATA connected? Or any other way where Mitel is not involved?

2

Mitel MiVoice Business/MCD/3300 / Re: Mitel 5000- Issues with an IVR extension

« on: July 12, 2017, 04:16:08 PM »

Hi guys. We are not able to access Mitel as of now. Just want to know what could be causing this? And how can we fix it.

3

Mitel MiVoice Business/MCD/3300 / Re: Mitel 5000- Issues with an IVR extension

« on: July 11, 2017, 04:32:53 PM »

Guys I am sorry I got confused with the Model. I guess its Mitel 3300 IP PBX. I have attached a picture of it.

Thanks.

4

Mitel MiVoice Business/MCD/3300 / Mitel 5000- Issues with an IVR extension

« on: July 11, 2017, 01:35:32 PM »

We have a Mitel 5000 at one of our client sites. Suddenly the ivr extension 3 stopped working and now says "The person you are trying to reach is not available at the moment. The ext is setup to book hotel rooms and ring front desk phone.

How can we resolve this issue and get the ivr ext 3 work normal again?

Thanks..