Messages

1

Mitel MiVoice Business/MCD/3300 / Re: Changing Outbound Caller ID to Blocked

« on: June 20, 2017, 09:37:15 AM »

Hi Ralph

Thanks for your reply. We just need the number to be hidden when we make an outbound call. Should I speak to our ISDN provider to discuss the code that is needed?

The ARS Digit Modification form shows as attached.

Thanks
Rich

2

Mitel MiVoice Business/MCD/3300 / Changing Outbound Caller ID to Blocked

« on: June 20, 2017, 06:57:28 AM »

Hi All

We currently use a Mitel 3300 system and our supplier changed some settings for us last year to change our Outbound number from 'Blocked' to '01234 567890' for all our extensions. I can see this configured on the 'DID Ranges for CPN Substitution' (Trunks > Digital > ISDN > Outgoing Call Characteristics). I can work out how to alter this/add additional ranges but I didn't take any notes at the time on the original config and we now need to revert back to hiding our companies telephone number.

Is this a quick change to make? If I need to provide more info please let me know (I'm a relatively inexperienced Mitel administrator).

Thank you