Messages

1

Aastra - MiVoice Office 400 and MiVoice MX-One / Mitel Mxone 6.1/6.2: 6800i key program

« on: June 27, 2017, 03:42:12 AM »

Hi guys,

Requirement:
1]Need to program key as a TEAM function on SIP phone
2] Assign Key line function to soft key , for monitoring trunk line & access trunk line directly from same key.

PART 1]
I am using Mxone 6.2 with few Mitel SIP phone 6867i & 6869i.
For eg. extension 4701(6867i) & 4702(6869i) are in same team & on extension 4702 key I program a key as team function mapping to extension 4701.
3 things need to achieve in this:
a) If extension 4701 is busy, then LED will glow on extension 4702.[working]
b) From 4702 I can speed dial 4701 by pressing team function key.[working]
c) If another party is calling 4701, then on 4702 key will start flashing[working]. Then if required user on 4702 can pick
that same ringing call by pressing TEAM function key[not working].

I tried using BLF key programming but by BLF feature only SPEED dial & extension monitoring is possible.
But I cannot pick the ringing extension with same key.

This feature I have tested on Mitel A470 its working properly & able to achieve above 3 points.

=========================================================

PART B]
Assign KT line function to soft key , for monitoring trunk line & access trunk line directly from same key.

This is required like old telephone operator used to have, wherein all analogue trunk will be assigned to the attached DSS expansion key module. By this operator come to which lines are busy & if required can directly access particular trunk by pressing the key.

1st of all is it possible in Mxone with 6800i SIP phone. Does anyone know how this can be done in Mxone.


Thanx in advance.

2

Aastra - MiVoice Office 400 and MiVoice MX-One / Mxone : How to dynamically truncate incoming digit on analog trunk TLU83

« on: June 07, 2017, 01:52:48 PM »

HI guys,

We are using Mxone 6.2 SP1 hf 0 with analog trunk card TLU83 connecting to PSTN.
Analog trunk incoming landing is given to SIP phone extension 3901 by cmd: RODNI:ROU=1,DAY=3901,NIG=3901;
Now whenever external mob is calling on trunk line which rings on 3901 show display --> 091 8877665544. Here 91 is India country code.

If local landline calls on same trunk line display shows ---> 22 3096 3XXX. Here actual area code is 022

Now I need to digit manipulate the above external calling party. Need to remove 91 from mob number & display should shows 08877665544.
Also in locals calls I need to add 0 in beginning , so that display changes to 022 3096 3XXX

How to use number_conversion in Mxone

3

Aastra - MiVoice Office 400 and MiVoice MX-One / Mxone 6.2 SP1 : Voicemail special tone not working analog phone

« on: June 06, 2017, 01:18:42 PM »

At one of our customer we have deployed Mxone 6.2 Sp1 hf0 rc8, which is integrated with 3rd party sip extension based voicemail system.

Issue : Broken tone/Special tone is not getting enable on analog extension after storing voicemail msg

1.We are able store voicemail mail msg on analog extension. But at user end , once cannot hear any special broken tone..which notify user some voicemail is store.
2. If from analog extension if I dial voicemail number, I can hear stored messages.

Initial we thought voicemail system is not sending MWi code I.e. *31*extension#
But voicemail is working properly on Mitel Sip phone, even MWI is working fine.

What parameters need to check so that in analog phone special dial works, after storing voicemail.