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Messages - FPSMitel

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1
Thanks petr.necas, our Mitel support is saying it's not possible due to system limitations and IVR would be needed.

Could you please expand on how to get into the admin mailbox and which parameters\settings are for your comment please?

3) Then from the administrator's mailbox set the parameters for 199 to 11 (this probably removed the ugly message "Please hold while...." but I'm not sure now)

Thanks

2
Scenario is:

Call Tree Menu node is used (with a professional recording), option 1 for Sales is pressed and then a built-in recording "you are being transferred to....." is heard.
 
Is it possible to personalise the built-in transfer recording, this is so we can use the same recorded voice across our call tree options?

Many Thanks


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