Messages

1

Mitel Software Applications / Re: MiCollab Client for Android - Any known app conflicts or known "gotchas"??

« on: March 10, 2017, 07:43:22 AM »

I've just updated my ticket with Mitel UK support.

When using the wifi roaming fix you are unable to connect to the MiCollab server with the client when you connect to another AP.

2

Mitel Software Applications / Re: MiCollab Client for Android - Any known app conflicts or known "gotchas"??

« on: March 10, 2017, 06:33:44 AM »

Hi,

I'm having exactly the same issues. I've been investigating today on site for the last few hours and it seems to be an Android issue. Tested with my iPhone and it works flawlessly all around the building.

With the Android handset if you disconnect from wifi and reconnect the phone will re-register.

After trawling through android forums apparently Android phones had to remove auto switch feature for AP's as it is an Apple patent.

http://android.stackexchange.com/questions/74754/can-android-switch-to-the-wireless-ap-with-the-strongest-signal

There are 3rd party apps that will apparently do this, however I'm still having the same issue with these running in the background - Wifi Roaming fix being the one i'm testing with. I've also put the phone into developer mode and enabled 'Always allow Wi-Fi Roam Scans' to no avail.

I'll update with a fix if I can resolve this today. It may be that the customer has to buy iPhones 

Thanks