Messages

1

SIP On Mitel / Re: UC360 downgrade firmware

« on: March 02, 2017, 03:00:29 PM »

I have found that you can fool the unit by renaming the zip file as a later version and then modifying the xml file to look for that later version. I was then able to fool it into installing the earlier version.
Hope this may be of help to someone else.

2

SIP On Mitel / Re: UC360 downgrade firmware

« on: March 02, 2017, 02:05:01 PM »

Hi TE.
Thanks for your response. The xml file looks correct. It is the one I downloaded with the zip file for 2.1.2.9. It is as below. It seems that the UC360 compares the current ver with the ver on the USB and will not accept an earlier version.

<?xml version="1.0" encoding="utf-8"?>

<upgrade_profile xmlns:android="http://schemas.android.com/apk/res/android">
    <set_type name="UC360">
       <platform>
            <ver>"L27.INC1.13.1-P1"</ver>
            <ver>"L27.INC1.13.1</ver>
            <load>
                <upgrade_type>system</upgrade_type>
                <version>2.1.2.9</version>
                <load_name>
                    <!-- this segment can have multiple files -->
                    <file type="zip">uc360_2.1.2.9.zip</file>
                </load_name>
                <reboot>yes</reboot>
            </load>
        </platform>
    </set_type>
</upgrade_profile>

Cheers
MikeH

3

SIP On Mitel / UC360 downgrade firmware

« on: March 01, 2017, 09:38:37 PM »

I have a customer with several UC360s that they use the MiCollab app to connect to MiCollab Audio/Video conferences. The later units supplied have Ver 2.1.3.12 and the older units are 2.1.2.9. The older units function correctly, however the newer units the video is basically a snapshot every few minutes rather than real-time. They are all using the same Panasonic WV-SP105 cameras with the same settings in both the UC360 and the associated camera. I have tried upgrading the camera firmware with no effect. The only difference appears to be the software ver in the UC360. I would like to downgrade the new units to the version that works but when trying with USB I simply get the message "Software Upgrade not required". Does anybody know of a method to downgrade these units please?