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Mitel MiVoice Business/MCD/3300 / Re: Bulk Delete Hotdesk Users
« on: November 05, 2018, 06:48:33 PM »
I am not using MiCollab currently. I would say that the percentage to be deleted is around 90%.
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Try setting your INTERNAL call duration timer setting to maximum allowed time or make sure it is off..
I have a similar issue where the call goes one way audio after 12 minutes
If you put the call on hold and back again the audio is restored
so far i have figured out the the time is from the session timer in the peer (1440sec =24min)
I have the session refresh timer set at 50% = 12 miinutes
We have increased the timer to 1800 sec (30 minutes) and the issue happens at 15 minutes
So the quick fix is to max out the timer at 9999 and set the refresh percentage to 99%
or set timer to 0
You will risk having stale sip session build up if you set the timer to 0
Could work around this with a weekly/monthly reboot schedule
Let me know how you get on