Messages

1

Mitel Software Applications / Re: NuPoint port don't hang up call at the end of call flow

« on: August 22, 2012, 07:14:56 AM »

Call flow image  in attachment.

2

Mitel Software Applications / NuPoint port don't hang up call at the end of call flow

« on: August 22, 2012, 02:40:38 AM »

Nupoint build version 14.1.0.45.01
ICP version 4.1 SP2

Made simple call flow with "hang up" action at the end.

But NuPoint Port is not disconnected at the end of the flow.

After calling the extension with the call flow programmed, on the calling party's display next is shown in sequence:
-"Call Parked by Nupoint"
-"Nupoint  Port xx" (xx is port number)

3

Mitel MiVoice Business/MCD/3300 / audiocodes MP-112 for sip phones

« on: January 10, 2011, 11:25:54 AM »

I have to configure audiocodes MP-112 gateway for use with sip phones.
Does anyone know how to configure both the MP-112 gateway and the Mitel 3300 for this purpose?
Anything can be a help: examples, audiocodes ini file, step-by-step walkthrough etc etc.

4

Mitel MiVoice Business/MCD/3300 / Re: Default number of rings

« on: January 03, 2011, 11:32:30 AM »

Hi Jeanlejacmar

Huntgroups do not have this behaviour, other then setting a First alternative to the same Huntgroup. Ringgroups do have this as you want them to work. So use Ringgroup instead of Huntgroup.

My reason for discovering Hunt group capabilities is the limited number of Ring Groups (and Ring Group queueing) in the entire System.

5

Mitel MiVoice Business/MCD/3300 / Re: Default number of rings

« on: January 03, 2011, 09:08:45 AM »

Mark,
Yes you can.
For phones and Hunt groups, it's done in the COS.    It's the Call Forward No Answer Timer.
For Agents, it's also done in the COS of the phone IF the agent is called directly.   Otherwise it's done in the Path assignment form.

Some of this is depends on your exact configuration.   If you are using the call re-routing second alt. then the call rerouting timer in the system options takes over.   

Ralph

I made a hunt group with three memebers. COS for hunt group states call forward no answer timer  is 5 seconds.
When calling the group number the first station in the groups keeps ringing. The call does not flow to second and 3rd station.
How can this Hunt group made hunting?

6

Mitel MiVoice Business/MCD/3300 / Configuration & capacity Reports

« on: December 23, 2010, 07:33:08 AM »

How can I make reports regarding the use of features systemwide, for the purpose of configuration and capacity management.
For example:
Report the devices that have a multicall button on other devices (with numbers of all devices).
Report the devices that have a dss/blf button on other devices.
Report currently logged on hot desk users
etc.
etc.

7

Mitel MiVoice Business/MCD/3300 / Re: Trace regsitration

« on: December 23, 2010, 01:45:39 AM »

If you look at IP Telephone Invertory. In there is the option Device Connectivity this will show the date and time that a phone was last connected to the 3300.
Hope this helps.

So when a device is not in this inventory, it has never been registrated?

8

Mitel MiVoice Business/MCD/3300 / Trace regsitration

« on: December 22, 2010, 04:32:14 AM »

Is it possible to do a time stamped phone registration trace on the 3300?

Populated the server with Ipdeviceonly phones using the importsheet containing scanned mac addresses.
I have several phones "out of service" and I wonder if they ever regsitered.
Would be nice if I could " catch" the latest (time/date) registration.

9

Mitel MiVoice Business/MCD/3300 / Re: Flashing DSS Button

« on: December 21, 2010, 12:21:47 PM »

I'm a bit baffled here.
3300 4.1 CX

I have a phone, x1234 that has dss buttons on a handful of phones.   The DSS button is flashing.
The phone is up.  You can call it.  If I do a locate features on it, there are none.  It's not forwarded and not in DND.

I can't think of any reason that the DSS button would be flashing.

Any one have any ideas?

Ralph

It is probably a dss button combined with a system option concerning dss/blf buttons.
Check system options!!!!!!!!!