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Messages - markdamen

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MiVoice Office 250/Mitel 5000 / Re: Day/Night Mode Log
« on: October 05, 2020, 06:45:25 AM »
Yep - the first entry was MCS, the second entry was a user extension, and the 3rd was me using the system web interface - would just be nice if Mitel logged the source of the change to enable easier troubleshooting and diagnosis.

 :)

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MiVoice Office 250/Mitel 5000 / Day/Night Mode Log
« on: October 05, 2020, 06:26:22 AM »
Hi

I searched before posting, and only found 1 topic from 2015 regards this.  Hopefully the answer has changed since then..

-01:268- 08:00 05-10 M3259 INF EG CP Node 1 Enabled Day Mode
-01:936- 10:05 05-10 M3259 INF EG CP Node 1 Enabled Night Mode
-01:089- 10:25 05-10 M3259 INF EG CP Node 1 Enabled Day Mode

System automatically moves from Night Mode to Day Mode at 8am, this was fine.  It's done from MCS and works well.  A user then has mistakenly put the system into night mode at 10:05, and I put it back to day mode at 10:25.

This log doesn't show the source of the change request, or extension number.  Is there another log that would include that info?

Many Thanks
Mark

3
As is often the way, soon as I posted it started working.  I think the difference was trying to connect via IP, which worked, then when it reverted back to DNS hostname that worked as well.  Go figure!

4
Hi

I wonder if somebody could give me some pointers please.  Office 250 on IP Address 192.168.12.240. Phone Manager server installed on a server with 2 network cards, 1 on 192.168.12.x which is the IP range also used by the Mitel IP handsets.  1 network on 192.168.16.x which is the main corporate LAN.  Firewall disabled on the phone manager server.  Client PC can ping the phone manager server, it detects the server within the "available hosts" list in Settings, but fails to connect.

Thanks
Mark

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