Messages

1

Mitel SX200, SX2000, and older SX platforms / Re: Hacked Express Messenger

« on: December 06, 2016, 12:18:15 PM »

Hi Ralph,  In reading the old manuals last night I was able to figure out that they changed the length of the passcode (PC) but not any of the PC themselves.  That seems odd but maybe the system won't let you change a PC from a remote/international phone #.  We can get into our voice mail and can change the PC for our individual voice mail boxes.  I got into the administrator but cannot change that PC or even the length of the PC's.  All 3 options in that area say my selection is invalid, so it's blocked somehow.  This morning I checked the admin area for setting box parameters thinking a there might be something to select to prevent the admin PC from being changed, but didn't find anything there.  So I tried to get into editing a box but the #'s I thought would be box #'s get the same answer, invalid selections.  If you have any direction you can point me in I would really appreciate it.  Thank you!

2

Mitel SX200, SX2000, and older SX platforms / Re: Hacked Express Messenger

« on: December 05, 2016, 08:07:44 PM »

Our office voice mail has been hacked and I found this string about resetting the administrative password.  Everyone is getting a message that their voicemail passwords are invalid.  Tried the admin and getting the same.  Phone company called and said long distance calls are going out.  Blocked the line but need to get into our system.  Any help would be appreciated.  Thank you, Dawn