Messages

1

Mitel Software Applications / Wrong Picture displaying in UC Advanced

« on: January 18, 2011, 12:18:29 PM »

I have an issue where a user that does not use UC will call a user that does hve UC and in the pop up window it shows the correct ext. but a picture that belogs to a different user. Any ideas?

2

Mitel Software Applications / Nupoint Greetins Repeat

« on: January 07, 2011, 02:59:36 PM »

I am having an issue where the greetings users have recorded for their mailboxes will start, stop, then start over. This doesn't happen everytime and I can't seem to nail it to one particular port. My VM hunt group is 6000, with 6001-6004 being my members. Any ideas, suggestions?

I am running Nupoint v 14.0.1.10 on a MAS server with a 3300 and 4.1 is the MCD.

Thanks

3

Mitel Software Applications / Re: UC Advanced Send to VM

« on: January 07, 2011, 12:21:56 PM »

Got it figured out, the VM pilot number is 4 digits and all my ext are 3, changed the setting for ext length to 4 and it is working now.

Thanks

4

Mitel Software Applications / Re: UC Advanced Send to VM

« on: January 07, 2011, 12:18:57 PM »

I have this issue some what figured out. The dialing Prefix number is being added in front of my VM pilot number. Any way around this so that the dialing prefix number will be added to contacts but not the VM number?

5

Mitel Software Applications / Re: UC Advanced Send to VM

« on: January 07, 2011, 12:14:54 PM »

Yes, I have that information put in.

Thanks

6

Mitel Software Applications / UC Advanced Send to VM

« on: January 07, 2011, 12:05:54 PM »

I am setting up UC Advanced v3.2.15.0 with a 3300 w/mcd 4.1 and Nupoint VM. Everything seems to be working great exept for the "Send to Voicemail" button that is on the popup when an incoming call comes in. All other features such as "Call me and play messages" works. Any suggestions would be great.

Thanks