Messages

1

Mitel MiVoice Business/MCD/3300 / Re: 5312 Invalid feature code

« on: December 14, 2010, 10:43:43 AM »

Followed your advice, created a button for headset and handson, then pressed these buttons till phone worked then removed the buttons!

Phone now works as it should.

Thank you...

 

2

Mitel MiVoice Business/MCD/3300 / 5312 Invalid feature code

« on: December 14, 2010, 09:11:57 AM »

Hi,

I have problems with one extension, a 5312.

I'm trying to turn off hands-free mode / headset mode which have the feature code 317/319

When I try to enter these codes I just get INVALID?

The history is that at first it appears that the Off-hook switch didn't work so picking up the handset achieved nothing.

After being sent 3 replacements and all having the same issue, I suspect it is down to something programmed on the phone - like headset or handset but having trouble trying these?

Can anyone let me know how to enter the codes?

Thanks,

Lawrence......