Messages

1

Mitel Software Applications / Re: MiCollab external access

« on: September 11, 2016, 11:07:41 PM »

What we call the “ucaserver” has two interface cards in it. One interface card is connected to the local LAN and it has worked well for several years. We wanted to use the MiCollab client, so the phone system vendor said that we needed to use second interface for the MiCollab client. I pulled an IP off from the firewall and we gave it that IP on the second interface card on the “ucaserver”.

This is what the network design is before and after:

2

Mitel Software Applications / MiCollab external access

« on: September 11, 2016, 10:09:17 PM »

I have a Mitel phone system and we want to use the MiCollab client software with our phone system external when we aren’t in the office. Our Mitel vendor keeps insisting to be able to use the MiCollab client outside of the office we need to move the phone system server over to the Internet and face an interface on the server facing the Internet without any firewall. From a security stand point this seems insane and I’m wondering if there is a better way to allow external access using the MiCollab client. Are there any UDP TCP ports that can forwarded or anything?