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MiVoice Office 250/Mitel 5000 / Re: Mitel 5000 - IP address issue
« on: December 08, 2016, 02:12:22 PM »
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MiVoice Office 250/Mitel 5000 / Mitel 5000 - IP address issue
« on: December 08, 2016, 12:34:24 PM »
Good afternoon everyone,
This forum has saved me so much headache! Thank you! But now i have another headache.
After reconnecting some phones that have been disconnected for a few weeks they are not working. They get through DHCP discovery and display their IP addresses in the correct subnet 10.1.x.x. But they do not get past that part, just hang on the displayed IP address.
I the System administration console the phones are registered as offline and with a 192.168.x.x address.
So... Any ideas? Thank you!
This forum has saved me so much headache! Thank you! But now i have another headache.
After reconnecting some phones that have been disconnected for a few weeks they are not working. They get through DHCP discovery and display their IP addresses in the correct subnet 10.1.x.x. But they do not get past that part, just hang on the displayed IP address.
I the System administration console the phones are registered as offline and with a 192.168.x.x address.
So... Any ideas? Thank you!
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MiVoice Office 250/Mitel 5000 / Re: Mitel 5000 - Forwards to main line instead of voicemail
« on: August 09, 2016, 03:12:26 PM »Are you talking about one DID (a number that rings directly to a phone) or a phone line (an external, analog CO line)?Thank you! That was it - System Forwarding was disabled. Thank you for the help!
If it is a DID number that is not going to voicemail, check the station flags and verify System Forwarding is not disabled.
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MiVoice Office 250/Mitel 5000 / Re: Mitel 5000 - Forwards to main line instead of voicemail
« on: August 09, 2016, 12:51:21 PM »What do you mean by it routes back to the main number?
When you dial our main number - then enter the extension number it rings and then forwards back to the main number. It seems like it is setup to forward on no answer - but I disabled that on the handset. What else could be missing?
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MiVoice Office 250/Mitel 5000 / Mitel 5000 - Forwards to main line instead of voicemail
« on: August 09, 2016, 09:44:25 AM »
Good morning,
I have recently taken over the IT department of a school that utilizes Mitel 5000 series IP phones. I have an issue with one line that no matter what I try when it receives calls instead of going to voicemail on no answer it routes back to the main number. I have disabled call forwarding every way that I know how. Any assistance would be appreciated! Thank you!
I have recently taken over the IT department of a school that utilizes Mitel 5000 series IP phones. I have an issue with one line that no matter what I try when it receives calls instead of going to voicemail on no answer it routes back to the main number. I have disabled call forwarding every way that I know how. Any assistance would be appreciated! Thank you!
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