Messages

1

Mitel SX200, SX2000, and older SX platforms / Re: Remote Desktop using Secure Telnet Client Arrow key doesn't work?

« on: August 09, 2016, 09:54:08 PM »

I usually change my translation to Win1252 (Western) instead of utf-8

Changed font to Terminal and changed translation to win1252. The screen looks normal now. But My arrow key is not working when I press arrow down. it give me this crazy character. [ or something.

Anyone know how to get my arrow key working?

2

Mitel SX200, SX2000, and older SX platforms / download 5.2.x and about firmware for sx-200?

« on: August 09, 2016, 02:43:57 AM »

Anyone know where I can get the latest firmware for 5.x sx-200? I need a firmware that is 5.2. and above. I have a few phone that have firmware on it 5.2.0.1. So I need something that is above that so I can upgrade my sx-200 and use the phone. Currently I cannot use the phone because the main on the phone are higher then the sx-200 firmware. If you have a copy please let me know where I can get one.

thanks alot!!

3

Mitel SX200, SX2000, and older SX platforms / Re: Remote Desktop using Secure Telnet Client Arrow key doesn't work?

« on: August 09, 2016, 01:56:54 AM »

You will find that most here use putty in raw mode instead of the secure telnet client, due to its ability to do much more. If you choose to try, you need both options at the bottom of the terminal settings to be force off for the esc key to work correctly

tried putty in raw mode and i was able to login, but it is hard to read. alot of x in front of everything. and I was not able to move my arrow key.

4

Mitel SX200, SX2000, and older SX platforms / Re: Two 5330 phone but one of it having issues with DHCP option 125?

« on: August 08, 2016, 05:49:32 PM »

The sets should pull firmware... unless they are 5330e (and 5340e) sets, those will only work with Out of Box firmware, unless you have the latest software in your SX-200.

What version if your SX-200 at? If not at least Release 5.0 UR2 PR2 5.0.2.14 you could have issues with some 53X0e sets.

No. both are 5330 set. How do I check what version of software I' running in sx-200? I can't seem to find it. Also where can I download to 5.0 UR2 PR2 5.0.2.14?

Maintenance... Top of page.

Only available from Mitel Online.

Sent from my XT1575 using Tapatalk

I' using SX-200_ICP_5.0.0.18. Is this the version I needed to run my 5330?. How do I upgrade it? or can I downgrade the 5330 phone to a lower version?

Please advise. Thank you for all your help..

5

Mitel SX200, SX2000, and older SX platforms / Remote Desktop using Secure Telnet Client Arrow key doesn't work?

« on: August 08, 2016, 12:05:14 PM »

Anyone know why when I remote desktop into the server and I run the secure telnet client. I was able to login and see the menu screen. But the arrow key doesn't work. All I can do is just type in the value and hit enter. All the rest of the command doesn't work.

If I do not remote desktop into the server and use the secure telnet client. the arrow key work. Anything I need to do on the remote desktop setting?

Thanks

6

Mitel SX200, SX2000, and older SX platforms / Re: Two 5330 phone but one of it having issues with DHCP option 125?

« on: August 08, 2016, 01:00:44 AM »

The sets should pull firmware... unless they are 5330e (and 5340e) sets, those will only work with Out of Box firmware, unless you have the latest software in your SX-200.

What version if your SX-200 at? If not at least Release 5.0 UR2 PR2 5.0.2.14 you could have issues with some 53X0e sets.

No. both are 5330 set. How do I check what version of software I' running in sx-200? I can't seem to find it. Also where can I download to 5.0 UR2 PR2 5.0.2.14?

7

Mitel SX200, SX2000, and older SX platforms / Two 5330 phone but one of it having issues with DHCP option 125?

« on: August 07, 2016, 03:27:11 AM »

I have two 5330 phone. They are identical. But only one was able to get a DHCP and the other one getting stuck on DHCP. I swapped the cable and I put swapped port. Same thing the one phone is not getting DHCP.

I think I know the issues. One of the phone is using version main: 01.04.02.10 (which grabbed a DHCP). the other one is using version main: 05.02.01.07 ( which is getting stuck at DHCP ). So my question is I think the newer version is not compitable with the SX-200. How do I download the version of the phone? or maybe upgrade to latest version of SX-200 to fix this?

Please advise. if anyone run into this problems before.

Thanks

8

Mitel SX200, SX2000, and older SX platforms / Re: 5212 Phone cannot register with SX-200?

« on: August 07, 2016, 02:47:21 AM »

Did you verify the Set Registration Code is set? It sounds like your entering the wrong code then...

And no... There is no "default" on the sx200.

Seriously though, I have built and installed literally hundreds of these systems... You are missing something simple. Are you sure you have your DHCP option setup correctly? Are you connecting to a your test bench network and their is already an option 43/125/128+ setup or is there another device at 192.168.1.2? Is the Set Registration & Replacement code set right in System Options? Do you have licenses available?

Sent from my XT1575 using Tapatalk

Yeah, I know I'm missing something really simple. But I just can't figure it out. I believe my DHCP is setup correctly. Attached is the option that it was setup. Also under System option I cannot find set registration or replacement code. Attached is the show PIN code. On the phone I have power it on while holding the * key to clear the pin code. But still cannot register.

Please let me know what other stuff to check.

Form 2 - Items 58 (***) and 59 (###) should be set
Form 4 - Option 114 - Verify you have enough licenses for your sets
Form 4 - Option 103 - Verify you have enough licenses for All devices
Form 9 - Remove MAC address from all sets
Form 9 - PIN - not relevant, thie PIN referred to here is for Set Locking, not registration.

All is dependent on Form 47 being correct...

bingo!!!
Form 2 - Items 58 (***) and 59 (###) is set to
8** and 8##

I tried to change it to *** and it say Access Code *** conflicts with the Access C ode for FEATURE NUMBER 24

But I was able to register now with 8** . Thank you!!.
One last question on the form 9 I only see two type of phone
5212 and 5324. Is this the only two phone I can use?
How do I check what phone is compatible?

You can't change a set type after its programmed... Either go to an unused "port" or delete an existing extension and move the cursor to the type field, you will notice many more set types, just about all MiNet IP phones except the 5360 are supported.

You must set the type first because once any other field is set you can't change it.

Sent from my XT1575 using Tapatalk

Excellent!! worked like a charm!! you are the best!! I knew it was sometime simple. I'm glad you pointed me to the right direction on the registration. They used a
8** and 8##. By default it suppose to be *** and ###.

Thank you so much!! this saved me alot of time. I was researching it from google without any luck.  Have a wonderfuly weekend!!

9

Mitel SX200, SX2000, and older SX platforms / Re: 5212 Phone cannot register with SX-200?

« on: August 07, 2016, 12:42:35 AM »

Did you verify the Set Registration Code is set? It sounds like your entering the wrong code then...

And no... There is no "default" on the sx200.

Seriously though, I have built and installed literally hundreds of these systems... You are missing something simple. Are you sure you have your DHCP option setup correctly? Are you connecting to a your test bench network and their is already an option 43/125/128+ setup or is there another device at 192.168.1.2? Is the Set Registration & Replacement code set right in System Options? Do you have licenses available?

Sent from my XT1575 using Tapatalk

Yeah, I know I'm missing something really simple. But I just can't figure it out. I believe my DHCP is setup correctly. Attached is the option that it was setup. Also under System option I cannot find set registration or replacement code. Attached is the show PIN code. On the phone I have power it on while holding the * key to clear the pin code. But still cannot register.

Please let me know what other stuff to check.

Form 2 - Items 58 (***) and 59 (###) should be set
Form 4 - Option 114 - Verify you have enough licenses for your sets
Form 4 - Option 103 - Verify you have enough licenses for All devices
Form 9 - Remove MAC address from all sets
Form 9 - PIN - not relevant, thie PIN referred to here is for Set Locking, not registration.

All is dependent on Form 47 being correct...

bingo!!!
Form 2 - Items 58 (***) and 59 (###) is set to
8** and 8##

I tried to change it to *** and it say Access Code *** conflicts with the Access C ode for FEATURE NUMBER 24

But I was able to register now with 8** . Thank you!!.
One last question on the form 9 I only see two type of phone
5212 and 5324. Is this the only two phone I can use?
How do I check what phone is compatible?

10

Mitel SX200, SX2000, and older SX platforms / Re: 5212 Phone cannot register with SX-200?

« on: August 06, 2016, 10:41:34 PM »

Did you verify the Set Registration Code is set? It sounds like your entering the wrong code then...

And no... There is no "default" on the sx200.

Seriously though, I have built and installed literally hundreds of these systems... You are missing something simple. Are you sure you have your DHCP option setup correctly? Are you connecting to a your test bench network and their is already an option 43/125/128+ setup or is there another device at 192.168.1.2? Is the Set Registration & Replacement code set right in System Options? Do you have licenses available?

Sent from my XT1575 using Tapatalk

Yeah, I know I'm missing something really simple. But I just can't figure it out. I believe my DHCP is setup correctly. Attached is the option that it was setup. Also under System option I cannot find set registration or replacement code. Attached is the show PIN code. On the phone I have power it on while holding the * key to clear the pin code. But still cannot register.

Please let me know what other stuff to check.

11

Mitel SX200, SX2000, and older SX platforms / Re: 5212 Phone cannot register with SX-200?

« on: August 06, 2016, 01:33:48 AM »

Is there a way to set everything back to default and start all over? what are the step to do that?

12

Mitel SX200, SX2000, and older SX platforms / Re: 5212 Phone cannot register with SX-200?

« on: August 06, 2016, 01:02:54 AM »

Are any of the phones working?!?! All of them have a nul MAC address...

Nope. none of the phone are working.. Well, I removed all the MAC address so it went to 000000000000. I mean by default when you plug in a phone you can register it to an extension. Something is wrong with this ICP. I don't know what it is but something is not configure correctly.

Do you know where to look to make sure all the setting is correct?

Thanks

13

Mitel SX200, SX2000, and older SX platforms / Re: 5212 Phone cannot register with SX-200?

« on: August 05, 2016, 08:47:02 PM »

In form 9 press F5-More until you see the MAC address... Remove it.

You have to enable set replacement... Look in the docs.

Sent from my XT1575 using Tapatalk

I have removed the MAC address it is all set to 000000000000

Something is not working correctly. I mean regardless of the MAC address, If I have a new phone and press ###201<superkey> that should replace extension 201 with this new phone and mac address. I have done this with another system and it work fine. I think some setup is not working correctly.

Attached is the MAC address.

Anything else to try?

Thanks

14

Mitel SX200, SX2000, and older SX platforms / Re: 5212 Phone cannot register with SX-200?

« on: August 05, 2016, 07:21:14 PM »

Ok I press the * key while power on the phone and it did a ERASE PIN. so it rebooted and picked up DHCP and now its just sitting on the
Waiting for COMMS...
ICP 192.168.1.2

192.168.1.2 is the SX-200 where I telnet in.

Thanks

Look in form 9 and make sure the MAC address is correct, if not, remove it. You can only register a MAC to an extension if that extension has no MAC associated with it.

Also, you could try enabling (programming the FAC for) the Set Replacement Code the default is ###

Then try to do a Set Replace (not register) with ###201<SUPERKEY>

Thank you so much for answering.

I'm in form 9 and I do not see where to look for the MAC address. Regardless of that. I tried on the phone ###201<SUPERKEY> and it does nothing.

I mean as long as you have a extension under form 9 and DHCP enable with option 25. The phone should be able to register correct? It should be easy. Anything else I should be looking for?

Attached is the form 9 and form 47 DHCP lease.

15

Mitel SX200, SX2000, and older SX platforms / Re: 5212 Phone cannot register with SX-200?

« on: August 05, 2016, 02:48:11 AM »

Ok I press the * key while power on the phone and it did a ERASE PIN. so it rebooted and picked up DHCP and now its just sitting on the
Waiting for COMMS...
ICP 192.168.1.2

192.168.1.2 is the SX-200 where I telnet in.

Thanks