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Mitel Software Applications / Multimedia contact centre-setting up chat
« on: July 07, 2016, 07:32:02 AM »
Hello
Our organisation has the above product. Another team has installed the multimedia contact centre on a server and the default chat page works.
I have been asked to investigate how to integrate the chat with share point, as an internal test, followed by setting it up on our web site.
I have tried setting up a local page, on the same server, without using reverse proxies, as well as a web site on my local machine, using reverse proxies. Unfortunately l neither works. The only support I have is the multimedia contact centre installation and deployment guide.
I have been told that Mitel don't offer support for integrating this into other web sites.
Can anyone advise?
Thanks
Our organisation has the above product. Another team has installed the multimedia contact centre on a server and the default chat page works.
I have been asked to investigate how to integrate the chat with share point, as an internal test, followed by setting it up on our web site.
I have tried setting up a local page, on the same server, without using reverse proxies, as well as a web site on my local machine, using reverse proxies. Unfortunately l neither works. The only support I have is the multimedia contact centre installation and deployment guide.
I have been told that Mitel don't offer support for integrating this into other web sites.
Can anyone advise?
Thanks