Show Posts

This section allows you to view all posts made by this member. Note that you can only see posts made in areas you currently have access to.


Messages - sbatsya

Pages: [1]
1
Mitel MiVoice Business/MCD/3300 / Traces - International call issues. What does this all mean?
« on: August 04, 2016, 03:26:01 AM »
Hi All,

Any body please let me know how to read this traces and document for reading traces it would be really help -

5:33:46 RI44 DPN A  CCM     *58*CP*G#                                           
15:37:40 RO45 DPN C  SSRM_I  01161396694                                        good call
15:37:40 RO45 DPN 4  SSRM_C  916                                               
15:37:40 RI45 DPN 7  NIM     *51*3#                                             
15:37:42 RI45 DPN F  NIM     *4*4#*240*`X`#                                     
15:37:42 RI45 DPN 13 NAM     *4*4#*166*1 2 3 4#                                 
15:37:42 RI45 DPN A  CCM     *58*CP*G#                                         
15:37:42 RI45 DPN A  CCM     *58*CP*G#                                         
2016-08-01  15:37:51  Link 1  - From Mitel - HLen 4, ILen 9, IType 5
SAPI 0 TEI 0 C/R 0 P/F 0 NR 5 NS 3 INFO Orig PD=0x8 CR=0xdde  DISCONNECT(0x45)
1   00001000 Information Element: Cause: 
2   IE Length                   : 2 octets
3   1------- Extension bit      : Not Continued
    -00----- Coding Standard    : CCITT
    ---0---- spare 
    ----0000 Location           : User
4   1------- Extension bit      : Not Continued
    -0010000 Cause code         : normal call clearing                         

2016-08-01  15:37:51  Link 1  - To Mitel   - HLen 4, ILen 5, IType 5
SAPI 0 TEI 0 C/R 1 P/F 0 NR 4 NS 5 INFO Dest PD=0x8 CR=0xdde  RELEASE(0x4d)

2016-08-01  15:37:51  Link 1  - From Mitel - HLen 4, ILen 5, IType 5
SAPI 0 TEI 0 C/R 0 P/F 0 NR 6 NS 4 INFO Orig PD=0x8 CR=0xdde  RELEASE COM(0x5a)

15:37:51 RO45 DPN 2  CRM/CIM ;30;                                               
15:37:51 RI45 DPN 2  CRM/CIM ;30;                                               


15:38:38 RO45 DPN 1D ISRM_I  ;10;*1#*50*2170#*58A*Cc*2*2170#                   
15:38:38 RO45 DPN 1B SSRM_I  *100*Nicolas Juseau#*19*Z#                         
15:38:38 RO45 DPN 2D SSRM_I  *58*CW*DF`;7E;@@@@BkbHKP#*58*C6*001#*58*C4*4*1#   
15:38:38 RO45 DPN C  SSRM_I  01161396694                                       
15:38:38 RO45 DPN 4  SSRM_C  916                                                good call
15:38:38 RI45 DPN 7  NIM     *51*3#                                             
15:38:39 RI45 DPN F  NIM     *4*4#*240*`X`#                                     
15:38:39 RI45 DPN 13 NAM     *4*4#*166*1 2 3 4#                                 
15:38:39 RI45 DPN A  CCM     *58*CP*G#                                         
2016-08-01  15:38:40  Link 1  - From Mitel - HLen 4, ILen 5, IType 5
SAPI 0 TEI 0 C/R 0 P/F 0 NR 9 NS 6 INFO Orig PD=0x8 CR=0xddf  CONNECT_ACK(0xf)

15:38:40 RI45 DPN A  CCM     *58*CP*G#                                         
2016-08-01  15:38:46  Link 1  - From Mitel - HLen 4, ILen 49, IType 6
SAPI 0 TEI 0 C/R 0 P/F 0 NR 9 NS 7 INFO Orig PD=0x8 CR=0xde0  SETUP(0x5)
1   00000100 Information Element: Bearer Capability:
2   IE Length                   : 3  octets
3   1------- Extension bit      : Not Continued
    -00----- Coding Standard    : CCITT
    ---00000 Info. trans. cap.  : Speech
4   1------- Extension bit      : Not Continued
    -00----- Transfer Mode      : Circuit Mode
    ---10000 Info. trans. rate  : 64 kbits/s
5   1------- Extension bit      : Not Continued
    -01----- Layer identifier   : 1
    ---00010 Layer 1 protocol   : Rec. G.711 u-law
1   00011000 Information Element: Channel Identification:
2   IE Length                   : 3 octets
3   1------- Extension bit      : Not Continued
    -0------ Interface ident.   : implicitly identified
    --1----- Interface type     : primary rate
    ---0---- Spare


15:42:58 RO46 DPN 1D ISRM_I  ;10;*1#*50*2161#*58A*Cc*2*2161#                   
15:42:58 RO46 DPN 2B SSRM_I  *251*rP*6305052160#*100*Julie Mason#*19*Z#         bad call
15:42:58 RO46 DPN 22 SSRM_I  *58*CW*DF`;7E;@@@@Bkb[jP#*58*C6*002#               
15:42:58 RO46 DPN 29 SSRM_I  *58*Ci*6305052160#*58*C4*4*1#01161396694           
15:42:58 RO46 DPN 4  SSRM_C  916                                               
15:42:58 RI46 DPN 7  NIM     *51*3#                                             
15:42:58 RI46 DPN F  NIM     *4*4#*240*`X`#                                     
15:42:58 RI46 DPN 13 NAM     *4*4#*166*1 2 3 4#                                 
15:42:58 RI46 DPN A  CCM     *58*CP*G#                                         
15:42:58 RI46 DPN A  CCM     *58*CP*G#                                         
2016-08-01  15:43:05  Link 1  - From Mitel - HLen 4, ILen 9, IType 5
SAPI 0 TEI 0 C/R 0 P/F 0 NR 18 NS 17 INFO Orig PD=0x8 CR=0xde1  DISCONNECT(0x45)
1   00001000 Information Element: Cause: 
2   IE Length                   : 2 octets
3   1------- Extension bit      : Not Continued
    -00----- Coding Standard    : CCITT
    ---0---- spare 
    ----0000 Location           : User
4   1------- Extension bit      : Not Continued
    -0010000 Cause code         : normal call clearing                         

2016-08-01  15:43:05  Link 1  - To Mitel   - HLen 4, ILen 5, IType 5
SAPI 0 TEI 0 C/R 1 P/F 0 NR 18 NS 18 INFO Dest PD=0x8 CR=0xde1  RELEASE(0x4d)

2016-08-01  15:43:05  Link 1  - From Mitel - HLen 4, ILen 5, IType 5
SAPI 0 TEI 0 C/R 0 P/F 0 NR 19 NS 18 INFO Orig PD=0x8 CR=0xde1  RELEASE COM(0x5a)

15:43:05 RO46 DPN 2  CRM/CIM ;30;                                               
15:43:05 RI46 DPN 2  CRM/CIM ;30;                                   




15:59:48 RO46 DPN 29 SSRM_I  *251*rP*6305052160#*100*Conference Room#           
15:59:48 RO46 DPN 28 SSRM_I  *19*Z#*58*CW*DF`;7E;@@@@BkckW`#*58*C6*002#         
15:59:48 RO46 DPN 29 SSRM_I  *58*Ci*6305052160#*58*C4*4*1#01141227306           bad call
15:59:48 RO46 DPN 4  SSRM_C  141                                               
15:59:48 RI46 DPN 7  NIM     *51*3#                                             
15:59:48 RI46 DPN F  NIM     *4*4#*240*`X`#                                     
15:59:48 RI46 DPN 13 NAM     *4*4#*166*1 2 3 4#                                 
15:59:48 RI46 DPN A  CCM     *58*CP*G#                                         
15:59:48 RI46 DPN A  CCM     *58*CP*G#                                         
2016-08-01  15:59:53  Link 1  - From Mitel - HLen 4, ILen 9, IType 5
SAPI 0 TEI 0 C/R 0 P/F 0 NR 113 NS 106 INFO Orig PD=0x8 CR=0xe17  DISCONNECT(0x45)
1   00001000 Information Element: Cause: 
2   IE Length                   : 2 octets
3   1------- Extension bit      : Not Continued
    -00----- Coding Standard    : CCITT
    ---0---- spare 
    ----0000 Location           : User
4   1------- Extension bit      : Not Continued
    -0010000 Cause code         : normal call clearing                         

2016-08-01  15:59:53  Link 1  - To Mitel   - HLen 4, ILen 5, IType 5
SAPI 0 TEI 0 C/R 1 P/F 0 NR 107 NS 113 INFO Dest PD=0x8 CR=0xe17  RELEASE(0x4d)

2016-08-01  15:59:53  Link 1  - From Mitel - HLen 4, ILen 5, IType 5
SAPI 0 TEI 0 C/R 0 P/F 0 NR 114 NS 107 INFO Orig PD=0x8 CR=0xe17  RELEASE COM(0x5a)

15:59:53 RO46 DPN 2  CRM/CIM ;30;                                               
15:59:53 RI46 DPN 2  CRM/CIM ;30;                                               



17:11:43 RO46 DPN 1D ISRM_I  ;10;*1#*50*2170#*58A*Cc*2*2170#                   
17:11:43 RO46 DPN 1B SSRM_I  *100*Nicolas Juseau#*19*Z#                         
17:11:43 RO46 DPN 2D SSRM_I  *58*CW*DF`;7E;@@@@Bkh{F`#*58*C6*001#*58*C4*4*1#   
17:11:43 RO46 DPN C  SSRM_I  01144139288                                       
17:11:43 RO46 DPN 4  SSRM_C  568                                                bad call
17:11:43 RI46 DPN 7  NIM     *51*3#                                             
17:11:44 RI46 DPN F  NIM     *4*4#*240*`X`#                                     
17:11:44 RI46 DPN 13 NAM     *4*4#*166*1 2 3 4#                                 
17:11:44 RI46 DPN A  CCM     *58*CP*G#                                         
17:11:45 RI46 DPN A  CCM     *58*CP*G#                                         
2016-08-01  17:12:02  Link 1  - From Mitel - HLen 4, ILen 9, IType 5
SAPI 0 TEI 0 C/R 0 P/F 0 NR 39 NS 35 INFO Orig PD=0x8 CR=0xe66  DISCONNECT(0x45)
1   00001000 Information Element: Cause: 
2   IE Length                   : 2 octets
3   1------- Extension bit      : Not Continued
    -00----- Coding Standard    : CCITT
    ---0---- spare 
    ----0000 Location           : User
4   1------- Extension bit      : Not Continued
    -0010000 Cause code         : normal call clearing                         

2016-08-01  17:12:02  Link 1  - To Mitel   - HLen 4, ILen 5, IType 5
SAPI 0 TEI 0 C/R 1 P/F 0 NR 36 NS 39 INFO Dest PD=0x8 CR=0xe66  RELEASE(0x4d)

2016-08-01  17:12:02  Link 1  - From Mitel - HLen 4, ILen 5, IType 5
SAPI 0 TEI 0 C/R 0 P/F 0 NR 40 NS 36 INFO Orig PD=0x8 CR=0xe66  RELEASE COM(0x5a)

17:12:02 RO46 DPN 2  CRM/CIM ;30;                                               
17:12:02 RI46 DPN 2  CRM/CIM ;30;                                               
 


2
Mitel MiVoice Business/MCD/3300 / DTMF Issue
« on: July 26, 2016, 08:11:45 AM »
Hi All,

Is there a place inside of my 3300 where I can set the signaling for my SIP trunks from out band signaling to in band  signaling

3
Mitel MiVoice Business/MCD/3300 / Information about MOH or ringback on transfer
« on: July 04, 2016, 12:57:27 PM »
Hi,

I am not sure if this question is for MCD group or NuPoint group, but the scenario is like this, we have a call director/call flow from NuPoint and set on day mode to transfer to MiVB console. The customer recorded a Beeping Tone as the MOH instead of a music, so during transfer,  a caller hears a Beep tone instead of  music.
The customer does not want to hear the Beep, when the call is being transferred from NuPoint, they wanted to hear a ringback tone instead, but internally, ip to ip calls, they want to hear the Beep tone. Only when transferred from Nupoint, that they don't want to hear the Beep.
I already disabled the "Music oh Hold on Transfer" on the COS for the NuPoint voicemail ports and PRI. But the tone is still playing whenever a call is transferred from NuPoint.

Is there any other place on the system that I need to disable?
Is any trace that i can look into it?

Please suggest on it


4
Mitel MiVoice Business/MCD/3300 / Re: Database error
« on: July 01, 2016, 08:16:49 AM »
Thank you Ralph for your suggestion.

5
Mitel MiVoice Business/MCD/3300 / Re: Database error
« on: June 30, 2016, 10:03:11 PM »
How to resolve this issue,did we have any document to follow the steps.

Sent from my SM-A500G using Tapatalk


6
Mitel MiVoice Business/MCD/3300 / Re: Database error
« on: June 30, 2016, 01:41:14 PM »
Hi All,

Thanks for the response.

 I have curious to know why I have to give this command DBMS Check FULL, what is the purpose of this command and why I am getting this error.

7
Mitel MiVoice Business/MCD/3300 / Database error
« on: June 30, 2016, 08:36:32 AM »
Hi,

Logs in phone system are reporting a database error. The exact log entry is below:

View:  38  ss4_asgt          Tuples (Max):    756   (Current):    374           
View:  39  ss4_line_data     Tuples (Max):  71820   (Current):  16678           
Read tuple error ***                                                           
Key is                                                                         
2700353939322020201E000000000000                                               
00000000000000000000000000000000                                               
00000000000000000000000000000000                                               
 00                                                                             
Return Code is Failure                                                         
Tuple Number (one based) is 0                                                   
View:  40  ss4_line_info     Tuples (Max):    756   (Current):    354           


Could you please help and identify this error and what I would need to do to correct this?

8
Mitel MiVoice Business/MCD/3300 / Re: Is there a way to have the user that puts the call on hold hear an audible sound
« on: June 30, 2016, 08:33:33 AM »
Thanks Ralph for your suggestion.

9
Mitel MiVoice Business/MCD/3300 / Re: Is there a way to have the user that puts the call on hold hear an audible sound
« on: June 28, 2016, 01:13:00 AM »
Please help me,it will be highly appreciate..

10
Mitel MiVoice Business/MCD/3300 / Is there a way to have the user that puts the call on hold hear an audible sound
« on: June 27, 2016, 08:13:02 AM »
Hi,

I am looking one help here Is there a way to have the user that puts the call on hold hear an audible sound every minute when a call is put on hold instead of getting ringback.  Or is there a way to get the ringback to cycle every minute?

 This feature with their 200ICP.  Could you please let me know what is this feature and whether this feature has supported in 3300 ICP MCD

Pages: [1]