Messages

1

MiVoice Office 250/Mitel 5000 / Re: Dial by name directory recall

« on: June 22, 2016, 01:19:58 PM »

 

Thanks so much for the quick reply.

I will give this a go and see how it works

2

MiVoice Office 250/Mitel 5000 / Dial by name directory recall

« on: June 22, 2016, 12:23:35 PM »

Good morning,

I attempted a quick search on the forums and came up empty so if this has been asked before I apologize.  I have just inherited a Mitel 5000 system and one of the users approached me with a question about the dial by directory.  When calling in and using the directory to select the person he wishes to speak to, if that person does not answer the phone and it goes to their voicemail, is there a way to revert back to the directory and try another person other than for him to hang up and redial into the outside number and access the directory again.  At the moment that is the procedure he is using.  I have scoured through the manual a bit but this is my first experience with Mitel in over a decade and the system has changed just a bit in that time 

Any input would be greatly appreciated.

Thanks and have a great day!