Messages

1

MiVoice Office 250/Mitel 5000 / Replace a 5340e with a 5340

« on: November 11, 2022, 12:10:35 PM »

I've had about 20% of my 5340e's exhibit a problem that I characterized as a "washed-out" LCD display in another post on this forum.

Having a maintenance agreement, my vendor has agreed to supply me with phones to replace them.  Upon receiving the phones, however, I discover that they're 5340's, not 5340e. 

The biggest difference I see is that the 5340 NICs are 100Mb, where the 5340e's are 1 Gb. 

Are there any other differences?

Will this adversely impact performance of the rest of my system?

Would you accept these as replacements?

Thanks for your time.

2

MiVoice Office 250/Mitel 5000 / Re: mitel 5340e IP Phones LCD display washed out

« on: May 07, 2021, 10:28:13 AM »

I have tried adjusting the contrast and brightness, but after awhile the display dims to the point of no recovery.

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MiVoice Office 250/Mitel 5000 / Re: mitel 5340e IP Phones LCD display washed out

« on: November 07, 2019, 10:56:56 AM »

No, no magnetic fields.

I'm fairly certain that the display on this phone has just failed.  I returned it to my vendor, and it plus some cash will get me another, most likely refurbished, unit.

I went though the several spares that I have, and found two that I'd rotated out for the washed out screen problem.  However, when these two powered up, after the initial splash screen, the screens went very dark.  This happened, I'm guessing, because they'd exhibited the wash out problem, and the users cranked the contrast to its maximum to make them readable.  I was able to restore them to readable by decreasing the contrast to mid-range.

When they exhibited the problem, I tried unplugging then immediately re-plugging to power cycle them, but they always returned with the washed-out display.  So, I rotated them out with spares I had, and left them sit on a shelf.  Now, they're fine.  Not sure what to pin that to, but I felt the details would be worth sharing.

4

MiVoice Office 250/Mitel 5000 / mitel 5340e IP Phones LCD display washed out

« on: November 05, 2019, 08:10:24 AM »

I've had issues with several of our 5340e IP phone displays "washing out"; the display appears to fade to a point where it is barely readable.  On the first phones that exhibited the problem, we went into the phone settings and increased the contrast, which made them somewhat readable again.  But at that point the contrast was maxed out, so subsequent recurrences of the issue left us with nothing to do other than replace the phone with a spare.

I sent two phones that exhibited this problem to our vendor, but when he got them a couple of days later and powered them up, they appeared to function normally; their contrast was back to where it should be.

Has anyone else seen this problem?  Does anyone have a solution?

Thanks in advance...

5

MiVoice Office 250/Mitel 5000 / Re: Remote Paging

« on: May 02, 2017, 04:27:59 PM »

Assuming that you have some sort of network connectivity between your remote sites, have a look at the Valcom VIP-801A.  I've successfully used these where I had to stretch paging between 2 buildings.

6

MiVoice Office 250/Mitel 5000 / Mitel 5000 Hot Desk assignments lost when power is lost

« on: February 02, 2017, 08:09:56 AM »

Our Mitel5000 system is configured such that there is a hot desk profile created for each person to allow for portability.  When our power goes out, which happens more than it should, all hot desk assignments are lost.  While not a huge problem, this creates mayhem when power is restored because nobody's phone rings until they remember to login.

Is there a way to configure the system to remember the hot desk assignments?

Thanks for your time.

7

MiVoice Office 250/Mitel 5000 / Re: External Paging audio source

« on: April 29, 2016, 07:27:42 AM »

Thank you all for your ideas...it'll be a month, or so, (depending on Ma Bell) before we deploy, but I'll be sure to let you know how I made out.

Regards,

8

MiVoice Office 250/Mitel 5000 / External Paging audio source

« on: April 28, 2016, 04:28:39 PM »

Hello All,

I’m deploying a Mitel MiVoice Office 250 (I think this is the 5000 rebranded?). 

One of the features that will come along with this upgrade is a Viking FBI-1A Feedback eliminator; this device basically records a page and plays it back after the phone is hung up, thus eliminating the possibility of feedback if reciting a page within range of a paging speaker.
With this setup in place, the page will be delivered to the Mitel Desksets when the individual recites the page, and then to the paging speakers after the individual hangs up after reciting the page.

There are several phone locations that are within earshot of a paging speaker, and rather than have to listen to the page twice, I wish to have the page delivered through both, the phones and the speakers, simultaneously.

Is there any way that I can take the output from the Viking FBI-1A and feed it back into the Mitel, and have this delivered to all of the desksets?

Thanks for your time.