Messages

1

Mitel MiVoice Business/MCD/3300 / Softphone Unauthorized

« on: March 14, 2016, 12:22:21 PM »

Does anybody know why on the IPhone App I may be getting Softphone Unauthorised.

The PC Client seemed to work ok

have I missed something?

2

Mitel MiVoice Business/MCD/3300 / Re: Setting Up SoftPhone User

« on: March 10, 2016, 12:24:12 PM »

trying to set up a premium user using the Mitel App

3

Mitel MiVoice Business/MCD/3300 / Setting Up SoftPhone User

« on: March 10, 2016, 10:08:37 AM »

Hi All really need help setting up a couple of soft phone users can any one assist

4

Mitel MiVoice Business/MCD/3300 / Re: Addng a Conferance Phone

« on: March 10, 2016, 04:42:40 AM »

How does the Micollab update itself, I added the user on the 3300, yet under users on the Micollab that user is not showing?

5

Mitel MiVoice Business/MCD/3300 / Adding a Premium User to be able to Use Mitel App On Iphone

« on: March 09, 2016, 04:23:08 AM »

Hi All I posted here the other day regarding adding a Conference phone, which is now resolved Thankyou!

We are still quite new to the whole system, we have just had new premium Licenses etc added and we now need to add two Premium Users so that they can use the Mitel APP on the Phone

Is the procedure the same as adding the conference phone?

and can they just have a Softphone or do they need a Hardware device aswell, the reason I ask is because when we had the system installed the engineers mentioned we could not have a softphone without having a Deskphone?

Some basic instructions setting up the users would be great

6

Mitel MiVoice Business/MCD/3300 / Re: Addng a Conferance Phone

« on: March 08, 2016, 05:27:07 AM »

Class Of Service

Thanks for all your Help

7

Mitel MiVoice Business/MCD/3300 / Re: Addng a Conferance Phone

« on: March 08, 2016, 05:23:46 AM »

Ok I have an Update I am all registered and can make internal calls.

But cannot make outgoing calls.

any ideas?

8

Mitel MiVoice Business/MCD/3300 / Re: Addng a Conferance Phone

« on: March 08, 2016, 04:50:36 AM »

Thanks for the info, I have folloed the instructions for setting up manually

seem to have got a bit further, however clicking on anything on the phone comes back with

Call Disallowed - Not Registered with the Server

9

Mitel MiVoice Business/MCD/3300 / Re: Addng a Conferance Phone

« on: March 07, 2016, 11:30:18 AM »

Im Not to sure what I am doing wrong

I have added on the Micollab a New User the login I have called it roomc, and the password is its extension.

On the Phones Tab I do not see the option to add the UC360 so I picked an ip phone


On the uc360 its asking for SIP Password but the only password I have created was one for the user.

Any step by step would be greatly appreciated

10

Mitel MiVoice Business/MCD/3300 / Re: Addng a Conferance Phone

« on: March 07, 2016, 10:58:41 AM »

Yes it is the UC360, we have two Mitel Hardware Devices on site, and we do have free licenses to be able to do this

Hope this helps

John

11

Mitel MiVoice Business/MCD/3300 / Addng a Conferance Phone

« on: March 04, 2016, 11:13:11 AM »

Hi All

This may sound like a Stupid Question, but we have had a Mitel Phone System Put in, it consists of two units, one login is for Mivoice and the other login is for the Micollab.

We have purchased a conference phone and wish to set it up, although we have no idea of the next Extension etc to use or basically where to start!

could someone assist, it is just a Conf Phone that we will use internally