Messages

1

MiVoice Office 250/Mitel 5000 / Re: Message light on, but "no message left"

« on: March 01, 2016, 03:19:46 PM »

Thanks a bunch, dwayneg! I sat down with our phone administrator with your instructions in hand and we got it sorted out.

You have added about 10 more minutes of productive time to my day...

2

MiVoice Office 250/Mitel 5000 / Message light on, but "no message left"

« on: March 01, 2016, 11:59:49 AM »

I have a Mitel 5340 IP phone.

This is driving me nuts: Several times a day I get calls where the caller hangs up without leaving a message. My phone lights up the "Message" light. I take time to log in to retrieve the message. When I do, the system says "No message left."

Why, if the system knows that no message has been left, does it interrupt my work to tell me I have a message that needs checking?

I have spoken to the folks at our company who administer the phones, but they claim there is nothing that can be done about it.

Is this really the case?