Messages

1

Mitel MiVoice Business/MCD/3300 / Re: Packet Loss, Jitters, IP Trunk drops, TFTP slowness

« on: May 13, 2017, 01:23:14 AM »

I'll have QoS checked.

No other applications are having any issues such as sluggishness. The controllers web interface is very slow as well when we have HTML upgrade message on the phone.

Any other suggestions?

2

Mitel MiVoice Business/MCD/3300 / Re: Mitel phone at home

« on: January 27, 2016, 02:25:06 PM »

Thanks for the information.

Can someone explain how MBG works? Since it's connecting from the user's home, I'm assuming I have to configure firewall rule to allow that connection, or does MBG have it's own way to contact the 3300 controller?

I was told to program the external IP of MBG onto the phone.

3

Mitel MiVoice Business/MCD/3300 / Mitel phone at home

« on: January 21, 2016, 08:27:30 PM »

Hello,

When users are working remotely, is it possible for them to connect their Mitel 5320 phones to the laptop and work as if they were in the office? Connecting directly to the router?
VPN is available to connect to the office network. Totally clueless regarding this topic.