Messages

1

Mitel Software Applications / MSl install on an HP ProLiant DL20 Gen9 Server

« on: February 28, 2017, 06:31:58 PM »

Has anyone had trouble loading MSL onto a HP ProLiant DL20 Gen9 server?


I am trying to install a MSL 10.5.15.0.86.64 onto a HP ProLiant DL20 Gen9 server. According to the Hardware notes I need to boot the server in a Legacy boot mode; however when I make the changes in the Bios the server will not recognize any DVD or USB drives. I called HP and they will not work with me because they do not support or Recognized MSL. When I boot the MSL using the (Mitel not supported) UEFI (HP recommended) I get a prompt to add drives. At this point I am stuck, not sure what drivers I need to add?? I verified the DVD I am using is good because I can run a media on another server that works well. Any advice.

2

Mitel Software Applications / MSL install on HP Proliant DL20 Den9 servers

« on: February 25, 2017, 04:53:39 PM »

 I am trying to install a MSL 10.5.15.0.86.64 onto a HP ProLiant DL20 Gen9 server. According to the Hardware notes I need to boot the server in a Legacy boot mode; however when I make the changes in the Bios the server will not recognize any DVD or USB drives. I called HP and they will not work with me because they do not support or Recognized MSL. When I boot the MSL using the (Mitel not supported) UEFI (HP recommended) I get a prompt to add drives. At this point I am stuck, not sure what drivers I need to add?? I verified the DVD I am using is good because I can run a media on another server that works well. Any advice.

3

Mitel SX200, SX2000, and older SX platforms / SX-200 Auto Attendant operator settings.

« on: December 29, 2015, 06:39:54 PM »

I am working on a SX-200 with a Hospitality package voicemail Auto Attendant. The questions I have is this:
Using the embedded voicemail Auto Attendant I am trying to change the operator setting to send callers to a hunt group number. Currently if the caller does not chose an option the caller gets transferred to the main attendant console.  I built the Auto Attendant using three different options. All three options work; however if the caller does not enter one of the three options the caller gets transferred to the Main Attendant Counsel.  I would like to have the caller get transferred to the hunt group. If this is possible could someone please reply with the correct steps to accomplish this? I would think there is an operator setting in the Auto Attendant.