Messages

1

MiVoice Office 250/Mitel 5000 / Re: No ring to DID for new Extension

« on: December 10, 2015, 01:13:36 PM »

We were told via Mitel Support that we had the 1800 block setup. we have extensions running from 1801-1885. Extensions above and below the non working 1867 are currently working.

2

MiVoice Office 250/Mitel 5000 / No ring to DID for new Extension

« on: December 10, 2015, 11:39:33 AM »

Greetings!

I am new to the Mitel world and have inherited a Mitel Phone System. I have a new user that we setup as X1867. However when you call her DID 281-XXX-1867 there is nothing. No ring tone, no busy signal, its just silence and the call does not go though. I have setup other new users with new phones and not had this issue, so I am sure I just missed a step. Any help that you can provide would be great!

Thanks in advance!