Messages

1

Mitel Software Applications / Re: Micollab Client Corporate Directory

« on: October 10, 2016, 08:09:38 AM »

I think what he's saying is - they have a "mobile" field in their Active Directory that's populated and want this added to the directory. CORRECT
 
What johnp is assuming is that each user has an additional "phone" configured in MiCollab which is configured as an "external hot desk" with their mobile entered as the "hot desk user external number".
 
When you provision your new users, you can use a template which has:
   - a normal extension as their deskphone
   - a secondary phone configured as "external hot desk" with "add to directory" ticked, and "derive DN" ticked.
 
What *I* would like to know is this: you can match up the AD field "mobile" to the MiCollab IDS field "mobile phone directory number", but how do you auto-populate the contents of "mobile" into the secondary phone that's in your user template?

the second phone with external hot desk user work fine but this is not what i want
i don't want to create mobile extension  but juste another phone display in micollab

2

Mitel Software Applications / Micollab Client Corporate Directory

« on: October 07, 2016, 12:01:23 PM »

Hello

one of my custommer ask me some feature
First One, he want to hide some User with account on Micollab from Corporate Directory (IE Boss and other Director or some Technical set)

Second One
With IDS Sync, the customer want to see the Mobile phone Number in Micollab client 
This number is present in Active Directory and are seeing in detained Queue
how can i push them in Micollab account information ?


thank you for help

3

Mitel MiVoice Business/MCD/3300 / Re: Phone Display

« on: July 26, 2016, 05:16:00 AM »

already set to yes

work fine for blind transfer and supervised transfer after answer but not before answering 

4

Mitel MiVoice Business/MCD/3300 / Phone Display

« on: July 22, 2016, 11:36:05 AM »

Hi all

i am looking for little help on 5020 Softphone on Micollab CLient
i am trying to present the calling number on a supervised transfert

call are going througth NPM Call Flow (schedule and supervised transfert with busy and no answer handling)

do you have a solution or hack to display the calling number before answering ?

5

Mitel Software Applications / Re: CallFLow and display presentation

« on: November 23, 2015, 03:38:07 AM »

got some good update

the originator's display in COS of SIP TRUNK IPPHONE and NPM Port set to Yes

now i have npm port displayed for 3seconds and the calling number

do you know a way to suppress the 3 seconds delay ?

6

Mitel Software Applications / CallFLow and display presentation

« on: November 20, 2015, 04:47:45 AM »

Hi everyone

i have a small problem with NPM Call Flow and Display on Micollab Client

when i receive call from NPM Call Flow, i see the NPM Port in MicollabClient PoPup (the client only use micollab for lync plugin and softphone) and not the Caller ID

did you have a solution to print the caller ID in Micollab Client Popup ?


cordialy