Messages

1

Mitel Software Applications / Re: Show UCA Client popup when already having conversation.

« on: October 20, 2015, 10:31:41 AM »

Bump please! Could anyone please assist with this?
Her co-worker IS getting the 2nd popups..

2

Mitel Software Applications / Show UCA Client popup when already having conversation.

« on: October 14, 2015, 12:37:52 PM »

Hello,

I am having a problem with a customer.
When she is already busy and on the phone she can hear that someone is waiting due to the 2 multicall keys on her.
However she cannot redirect them manually since she is not getting a popup. She does get a popup from the first conversation and when she hangs that one up the one that is waiting will give a popup aswell.

Does any one know how to solve this??

Thanks so much!