Messages

1

Mitel SX200, SX2000, and older SX platforms / Activity Switch not happening but reported as occuring

« on: December 11, 2015, 06:02:32 PM »

I have a 2000 that tries to do an activity switch, no alarms, then reports the switch, but no activity switch actually happened. It's been on plane A for 2 months now. That's as far back as the ma logs go. I attached a file with the maintenance log entry for the switch for one night. I turned on activity freeze since the switch wasn't happing anyway.

Installed in 1999 or 2000. Working fine since then until last May.  Last May (before my time) it would crash, every few days but came back up. In June it crashed but didn't come back up. They replaced the hard drives, cabinet, mass resource. card, Main controller card's, Circuit SW MT cards, but not the Control Resource card (said that it would not come up unless they used the old card). All used equip. Reloaded the software. It came up. Loaded a backup. All OK until Nov. when they started having intermittent issues entering changes. No typed characters would show up on the screen. They said that was what it was doing last Spring. No problems since I put a freeze on the switch.
We will be replacing this system with in about 8 or 9 months. I need to keep it working 24/7 until then.

Any help or suggestions would be appreciated.
Thanks

2

Mitel SX200, SX2000, and older SX platforms / Re: sx2000 remote login active to inactive

« on: October 16, 2015, 05:04:05 PM »

That was what I wanted to hear. I thought that maybe there was a command to move to the active plane but couldn't find the command.
Now I will move the modem to one of the other ports, like where the maintenance console is connected to.J10

3

Mitel SX200, SX2000, and older SX platforms / sx2000 remote login active to inactive

« on: October 16, 2015, 04:19:23 PM »

Hello, sometimes when I modem into an sx2000, and do "where" cmd. it shows I am on the inactive plane. Is it possible to switch to the active plane? If so, how is it done?  Thanks.