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MiVoice Office 250/Mitel 5000 / Re: Can't launch Database Programming - Query '' is corrupt
« on: November 27, 2019, 04:19:42 PM »
Thank you! I really didn't need another project today. You save my day!
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MiVoice Office 250/Mitel 5000 / Re: None functional 50005712 Cordless Headset & DECT Module connected to 5330e
« on: September 25, 2015, 04:25:18 PM »
Problem Solved!
1) Install the headset and DECT hardware on the phone per instructions.
2) Put the instructions away, as they are totally incorrect beyond the hardware install.
3) Power the phone
4) Press Applications button (blue)
5) Select Cordless Devices
6) Press and hold the pairing button on the DECT module until you see the instructions to push and hold the headset hook until the blue led on the headset flashes
7) Once the DECT module and headset have established a connection you need to answer yes on the phone to allow the device to be paired.
Now you can plug the headset into the charging cradle and you will see the green light.
9) Very simple, when you are not having to hack around to figure it out. (Over 3 hours wasted with Mitel support on this one, they had us doing all kinds of unrelated crap)
Yes, the jumper had been installed per the hardware instructions.
1) Install the headset and DECT hardware on the phone per instructions.
2) Put the instructions away, as they are totally incorrect beyond the hardware install.
3) Power the phone
4) Press Applications button (blue)
5) Select Cordless Devices
6) Press and hold the pairing button on the DECT module until you see the instructions to push and hold the headset hook until the blue led on the headset flashes
7) Once the DECT module and headset have established a connection you need to answer yes on the phone to allow the device to be paired.
Now you can plug the headset into the charging cradle and you will see the green light.9) Very simple, when you are not having to hack around to figure it out. (Over 3 hours wasted with Mitel support on this one, they had us doing all kinds of unrelated crap)
Yes, the jumper had been installed per the hardware instructions.
3
MiVoice Office 250/Mitel 5000 / Re: None functional 50005712 Cordless Headset & DECT Module connected to 5330e
« on: September 25, 2015, 09:27:53 AM »
Mitel_5000_6_0_SP_3
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MiVoice Office 250/Mitel 5000 / Re: None functional 50005712 Cordless Headset & DECT Module connected to 5330e
« on: September 24, 2015, 02:41:54 PM »
Yes, the phone screen is where the DECT version info came from.
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MiVoice Office 250/Mitel 5000 / None functional 50005712 Cordless Headset & DECT Module connected to 5330e
« on: September 24, 2015, 01:38:12 PM »
I am currently dealing with None functional 50005712 Cordless Headset & DECT Modules connected to 5000A176 5330e IP Phone
1) No charging of battery
2) No pairing
3) No communications
4) No lights
5330e IP Phone
Load : 06.02.00.06
Hardware Rev : A.01
ICP Rev : 6.0.11.113
DECT Module
Protocol Ver: 1.0
Firmware Ver: 1.06
Hardware Ver: 0x42
We have 15 of these units, status is the same for all units.
The cordless units do work with older load versions and other phones.
Does anyone know of a work around?
1) No charging of battery
2) No pairing
3) No communications
4) No lights
5330e IP Phone
Load : 06.02.00.06
Hardware Rev : A.01
ICP Rev : 6.0.11.113
DECT Module
Protocol Ver: 1.0
Firmware Ver: 1.06
Hardware Ver: 0x42
We have 15 of these units, status is the same for all units.
The cordless units do work with older load versions and other phones.
Does anyone know of a work around?
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