Messages

1

Mitel MiVoice Business/MCD/3300 / Re: One users extension cannot leave voicemail for anyone

« on: November 11, 2015, 04:55:22 PM »

Thanks for the help Ralph. I did check those three items but it didn't resolve our issue.

I did some more digging around and found the issue though! The network wasn't added to the "Trusted Networks" under Configuration. Once I added the network, the user was able to leave voice messages.

Thanks!

2

Mitel MiVoice Business/MCD/3300 / Re: One users extension cannot leave voicemail for anyone

« on: November 11, 2015, 10:29:49 AM »

Hi, sorry it took so long to get back. I must have missed the reply notification.

This user will call another user and the call will just ring and ring, no VM or auto-attendant ever picks up. It doesn't matter who the user calls, if the phone isn't answered by someone it will just ring until they hang up. I can call all the same extension and everything works, VM picks up after 5 rings and I can leave a message.

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Mitel MiVoice Business/MCD/3300 / Re: One users extension cannot leave voicemail for anyone

« on: September 11, 2015, 10:51:24 AM »

Anyone?

4

Mitel MiVoice Business/MCD/3300 / One users extension cannot leave voicemail for anyone

« on: September 10, 2015, 05:56:46 PM »

I'm new to Mitel (coming from Avaya) and I've figured out a few issues but this one has me stumped. I have one user/extension that cannot leave a voicemail for anyone. The call rings until the point where voicemail just pick up then it shows our voicemail extension. I've compared her settings to a few others and it seems correct but there are sooo many settings I'm sure I'm missing something.

Any ideas?