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Messages - asiddhu

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Mitel MiVoice Business/MCD/3300 / Re: Mitel 3300MXe Pickup Group Ringing Wrong Extension
« on: September 03, 2015, 09:54:45 AM »
Hi Ralph,

    Your suggestion did put me in right direction.

    Basically, the wrong ringing extension, had one of it's Keys assigned incorrectly. Changed it to "Not Assigned" and problem solved!

Thanks!

   

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Mitel MiVoice Business/MCD/3300 / Mitel 3300MXe Pickup Group Ringing Wrong Extension
« on: September 03, 2015, 08:03:26 AM »
Dear Users,

   We have strange problem. In a Pickup Group, we have 3 extensions, which ring fine when there is a call. But strangely, it also rings another extension which is not in the pickup group.

    How can we troubleshoot and resolve this issue?

Regards,

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