Messages

1

MiVoice Office 250/Mitel 5000 / Re: need help with forwarding one extension to another

« on: July 19, 2015, 12:55:35 PM »

i'm pretty sure that there is a hunt group set up for when someone calls the main outside line.

that's just my hunch and I would need help determining where to look for that.

2

MiVoice Office 250/Mitel 5000 / need help with forwarding one extension to another

« on: July 16, 2015, 11:45:33 AM »

Hello:

We've got an employee out sick today and I need to forward her extension to another.  I figured out how to do it for internal calls, but not external.

She is our receptionist and our main phone number rings her extension when folks from the outside world call it.

These are the calls that I need to forward, not the internal calls.

Kindly please advise!

Tadd in Austin