Messages

1

SIP On Mitel / 5624- One way dialling issue

« on: September 16, 2015, 06:03:00 AM »

Hi Guys,
I have a 5624 installed on CXii Controller. I have used WinPDM to configure the phone. The phone is working fine one way( 502 to 710). But other way(710 to 520), There's no dialtone, No tone while dialing, It connects to the Other Mitel DN, but the call is dropped after 30second by the controller. Maintenance log shows this message.
"(Media Negotiation failed on call from 710 to 502 (transport or codec mismatch)"
Can somebody help, where I have gone wrong.
5624=710.

Voice Quality Statistics:
Dir. Num.   Packets Rec.   Packet Loss   Avg. Jitter (ms)   Delay (ms)   Int. Len. (sec)   Last Report   MAC Address   IP Address   Voice Port (UDP)   Signal Port (TCP)   Subnet   Far End IP Address   Far End Voice Port   Endpoint Context   Endpoint Type   CODEC
701   1678   2   0   0   34   TRUE   08:00:0f:88:8d:59   192.168.6.22   50222   6958   192.168.6.0   192.168.6.200   16418   IP Set   5324 IP   G.711 (A-Law)
   93   0   0   1   2   TRUE   08:00:0f:85:66:96   192.168.6.2   50102   0   192.168.6.0   192.168.6.200   16418   E2T   Unknown   G.711 (A-Law)


Somebody please help.

2

Mitel MiVoice Business/MCD/3300 / Re: Mitel 5624 Wireless SIP Connection Issue

« on: July 05, 2015, 05:42:19 AM »

Hi,
I have recently installed the Mitel 5624 SIP phones. All seems to be fine. My Only problem is the Call gets dropped exactly after 30seconds. @Felix... I have tried the easy deployment method. There's no network issue or No Channel lost issues.

Basic Config:
SSID: AWS-INIT
Security key: WPA-PSK / WPA2-PSK
WPA-PSK passphrase: AWS-INIT

DHCP mode: On
802.11 protocol: 802.11b/g/n
802.11b/g/n channels: 1,6,11
World mode regulatory domain: World mode (802.11d)

Check for these values in the Handsets and Templates . Change the values to match. Hope it will help you .
Later on, You can change the passphrase for security.

3

Mitel MiVoice Business/MCD/3300 / Re: Mitel <>AVAYA SIP Trunk

« on: June 30, 2015, 03:29:16 AM »

Thanks for the different output. We have been able to sort out the problem. It was the SDP options in MCD 3300.
@Ralph. Thanks for the Documents.
@HUS4IN.. Thanks for the Documents.
@v2win.. Your suggestion has really helped in reaching the source of the error.

4

Mitel MiVoice Business/MCD/3300 / Mitel <>AVAYA SIP Trunk

« on: June 25, 2015, 04:37:44 AM »

I am facing this problem of integrating Mitel 3300 Cxii Controller with AVAYA Ip Office Manager using SIP trunks.
Although the setup has been done with the AVAYA team and Mitel Team . The Issue is, the call can be made from AVAYA to Mitel Extn. But not the other way . Either the call gets dropped or the AVAYA trace log reports Error" 402 - Bad Extension" . Both the PBx are on different Subnets. Can anybody help on this issue? or has faced this type of error. please help.