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Messages - P. Mannering

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Mitel Software Applications / Re: In The Office option does not appear on Micollab Client v6.0.507.0
« on: June 23, 2015, 12:06:07 PM »
The engineers say there are sufficient licences on the system and that I can rule out Licence based issues.

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Mitel Software Applications / Re: In The Office option does not appear on Micollab Client v6.0.507.0
« on: June 22, 2015, 10:46:43 AM »
It's not a profile as such. It's the entries in the UC3....so I am told.

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Mitel Software Applications / Re: In The Office option does not appear on Micollab Client v6.0.507.0
« on: June 22, 2015, 10:01:15 AM »
It was a complete new installation. The problem only affects a few users. The engineer said that he had copied the profile of a user who does not have the problem. This wiped my phone details and I had to set it up again. The problem persists.

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Mitel Software Applications / Re: In The Office option does not appear on Micollab Client v6.0.507.0
« on: June 22, 2015, 09:48:50 AM »
No the Manage Statuses option is greyed out also.

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Mitel Software Applications / In The Office option does not appear on Micollab Client v6.0.507.0
« on: June 22, 2015, 09:32:57 AM »
A Mitel partner has recently installed at our office but a number of users do not have the "In The Office" option in the Dynamic Destinations. We have tried logging onto other PC's and the problem follows. We have tried re-installing and wiping profile but the problem persists. Any idea would be gratefully received.

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