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Mitel Software Applications / Re: Advanced UM not working for a user
« on: June 15, 2015, 05:56:47 PM »
Yes mine I know is working just fine.
yes nupoint voicemail
yes nupoint voicemail
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Mitel Software Applications / Advanced UM not working for a user
« on: June 15, 2015, 03:54:45 PM »
Hello I am a newbie to this forum and to the Mitel platform........so please be gentle....
I am trying to figure out which log I can be looking at to figure out a problem I am having with a user that is not receiving advanced um voicemails in her email. I have her E-Mail Alias setup as firstname.lastname and that is also her Active directory login info as well (firstname.lastname) I was told these had to match for advanced UM to work.
I did try doing a test voicemail myself and she never got it in her email. So again where can I check to find out the problem could be?
Thanks.
I am trying to figure out which log I can be looking at to figure out a problem I am having with a user that is not receiving advanced um voicemails in her email. I have her E-Mail Alias setup as firstname.lastname and that is also her Active directory login info as well (firstname.lastname) I was told these had to match for advanced UM to work.
I did try doing a test voicemail myself and she never got it in her email. So again where can I check to find out the problem could be?
Thanks.
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