Messages

1

Mitel MiVoice Business/MCD/3300 / Re: Electric door strike release

« on: June 12, 2015, 12:44:41 PM »

97  Unknown  Route  28 
 98  Unknown  Route  29
This is what I found in the ARS.We normally dial 8 for outgoing calls.I can make outgoing calls with 9 as well.
I should add that I have two valcom boxes in the phone room as well. Which I think is part of the door release system.

2

Mitel MiVoice Business/MCD/3300 / Re: Electric door strike release

« on: June 12, 2015, 11:14:15 AM »

When I did the search this is the reply from the system
"The number is not in use."
How do I check and see if my ASU is working?

3

Mitel MiVoice Business/MCD/3300 / Electric door strike release

« on: June 12, 2015, 09:18:56 AM »

Hi,I am new to this forum,so please go easy on me. I have a Mitel 3300 and ASU in my school.We were able to release our electric strikes on our doors by dialing 9 and a three digit code on the phone. It has stopped working and when you dial the code now you get a busy signal and the screen on the phone says out of service. I believe we are using analog ports for this and any ideas where to look in the system to figure out whats going on would be helpful. I am NOT very knowledgeable so any help please explain in stupid person terms,Thanks