Messages

1

SIP On Mitel / Re: 5330 Handsets and SIP configuration

« on: June 08, 2015, 03:37:27 AM »

Thanks for the extra files johnp, once I turned on TFTP upgrade and set the TFTP server address on the phone itself the upgrade worked.
I tried the web interface first and this failed.
Thanks again!

2

SIP On Mitel / Re: Mitel 5224, 5324 and 5330 SIP Setup Assistance Required

« on: June 04, 2015, 12:54:38 PM »

The intermittent service was related to using a Virgin Media Connection with the Superhub 2 and not setting in relation to getting a working service on sipgate.

3

SIP On Mitel / Re: 5330 Handsets and SIP configuration

« on: June 04, 2015, 09:14:29 AM »

the 5330 set is now working, however after attempting to apply firmware to the 5324 sets the tftp server is reporting failed attempts to request the file "sip5324ttnlang_en_US.bin" so back to square one again.
With the 5330 I got round this by using an older firmware that somebody had provided but I don't have this for the 5324.
Anyone?

4

SIP On Mitel / Re: 5330 Handsets and SIP configuration

« on: June 04, 2015, 07:35:17 AM »

Scratch that, I've got it now!
Thanks

5

SIP On Mitel / Re: 5330 Handsets and SIP configuration

« on: June 04, 2015, 07:22:25 AM »

Hi all, I know this is an old thread but I have searched everywhere for SIP Firmware for the 5324 and 5330 IP sets and all searches lead back to this thread.
I have managed to get a number of 5224 sets working now, just struggling to find anything for the 5324 or 5330 as unfortunately, the links in this thread to the firmware files don't work.
Can anybody help me locate firmware for these devices?

6

SIP On Mitel / Re: Mitel 5224, 5324 and 5330 SIP Setup Assistance Required

« on: May 23, 2015, 11:41:45 AM »

I don't know what there setup is I'm just pointing straight to sipgate.co.uk
 

7

SIP On Mitel / Re: Mitel 5224, 5324 and 5330 SIP Setup Assistance Required

« on: May 23, 2015, 05:06:49 AM »

UPDATE:

The Good News 
After hours of messing around, I have managed to get a 5224 handset to upgrade firmware and have successfully registered with sipgate and I can make and receive calls.

The Bad News 
1 - I'm not 100% sure how I managed to get it to work

2 - I have been testing for some time and receiving call is not reliable, i.e. If I make calls to the SIP number, some of them ring the handset and some go straight to voice mail. 
I have noticed that after a reboot it seems to work fine for a while and then I get the voicemail after maybe 15 minutes, so I'm thinking it's a timeout issue of some kind, can anybody help with this and suggest what settings I should try changing as there are so many I'm a little out of my depth.

Thanks
Cirrus

8

SIP On Mitel / Mitel 5224, 5324 and 5330 SIP Setup Assistance Required

« on: May 22, 2015, 07:30:14 AM »

Hi All,
The company I used to work for is closing down the site I was based at and as such they have decided they can no longer make use of the telephony equipment they had and have kindly donated around 40 handsets to me.
These handsets are a mixture of Mitel 5020, 5212, 5220, 5224, 5324 and 5330's.
I have only ever used these handsets when they were attached to a Mitel 3300 PBX so I'm new to SIP but to make use of some of them, I would like to set them (those that are compatible) to connect to a SIP services.
I have done some research and found how to convert them to SIP Mode but I haven't been able to get much further.
I get the message "Unknown File Type, Downloading... 1" on the display of each handset when they boot up.
I managed to find the IP address of one of them and can get onto the web console and I can see that the SIP firmware is 04.00.00.07 which is really old so I'm wondering if it's just because the firmware needs updating?
I managed to find firmware version 8.0.0.4 but it doesn't seem to let me upgrade from 04 to 08 (or I'm doing something wrong) but even this version is quite old (2009).
I went through the settings on the web page and I can actually receive calls on the phone now through the SIP service provider but the error on screen is still the same.
Please could you help me, I'm new to this so please keep it simple in your reply if possible.
Thanks in advance
Cirrus