Messages

1

MiVoice Office 250/Mitel 5000 / Emergency Call

« on: June 03, 2016, 11:02:19 AM »

I have a customer who had to make a call to 911, she is saying that now on all of the phones it says "Emergency and her extension #".  They have a 5000 with 8528 digital sets.  Does anyone know how to clear this from the phones?

2

MiVoice Office 250/Mitel 5000 / Re: Micollab CLient

« on: May 08, 2015, 11:46:39 AM »

Thanks for the response akuhn.  I went in this morning and changed the out the old IP address to the new one under the PBX nodes tab in the Micollab Client Service Configuration.  I am not seeing a field under the Enterprise tab to put an IP address. 

3

MiVoice Office 250/Mitel 5000 / Micollab CLient

« on: May 08, 2015, 10:02:20 AM »

Hello Everyone,

      I am new to the site and a novice when it comes to Micollab.  Question: Our IT guy changed our IP address for our Mitel 5000 Mivoice Office 250 phone system which in turn has made our client unavailable.  I have changed our client to reflect the new IP address of the phone system and have synced it back up.  When I open up MiCollab Client on my desktop and right click on one of my contacts I am not able to call them from my desktop.  When I change my status to DND my phone does not change like it used to.  What am I missing?