Messages

1

Mitel MiVoice Business/MCD/3300 / 5320e Applications Loading sfter 9.2 upgrade no labels

« on: November 03, 2021, 09:23:32 PM »

Just upgraded from 9.1 to 9.2.  I have about 30 5320e sets that say "applications Loading" and the labels for the keys aren't appearing.  The key programming is there but labels are missing.  I have rebooted twice and upgraded the bootrom

2

Mitel MiVoice Business/MCD/3300 / Re: Only allow extension to be called from specific line?

« on: September 21, 2021, 01:33:23 PM »

Tenanting

3

MiVoice Office 250/Mitel 5000 / Re: 250 End of Life

« on: July 09, 2021, 05:54:01 PM »

 Wry disappointing to us. We seen this coming last Feb 2020 in Dallas at the Mitel meeting.  They never mentioned the Mitel 250 one time.  I agree Mitel has too many product lines. Get rid of the Aastra based stuff. I wish they would put the voice processor of the Mitel 250 into the Mitel 3300 embedded. I’ve worked on the Shoretel and the 3300 but I still prefer the 3300 because it has gone completely to sip …YET

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Mitel MiVoice Business/MCD/3300 / Lost caller ID on Analog extensions MiVB 7.2

« on: July 09, 2021, 05:41:11 PM »

I have 4 analog extensions that are in a hunt group that ring on analog sets.  I added the multi line appearance of the 4 sets on a 6930 set and lost the caller ID on the analog sets….any help appreciated

5

Mitel MiVoice Business/MCD/3300 / Re: Taking apart a 69XX handset (supervising handset)

« on: May 26, 2021, 09:18:45 AM »

https://www.amazon.com/Telephone-Training-Adapter-Splitter-Meridican/dp/B0196BLV42/ref=sr_1_1_sspa?dchild=1&keywords=phone+handset+y+adapter&qid=1622035028&sr=8-1-spons&psc=1&spLa=ZW5jcnlwdGVkUXVhbGlmaWVyPUExV1lGU1NTQU03RjI0JmVuY3J5cHRlZElkPUEwNTkwNjUzRExORzRXQzhJTEJGJmVuY3J5cHRlZEFkSWQ9QTAyNzIxNDQyNTZISk1LR01NTEo3JndpZGdldE5hbWU9c3BfYXRmJmFjdGlvbj1jbGlja1JlZGlyZWN0JmRvTm90TG9nQ2xpY2s9dHJ1ZQ==

6

Mitel MiVoice Business/MCD/3300 / Re: Taking apart a 69XX handset (supervising handset)

« on: May 26, 2021, 08:35:15 AM »

Why would take the handsets apart?  All you need is a Y adapter for handsets...$8 bucks on Amazon.  We use them all the time.  We also sometimes turn on Silent Monitor on the 3300 to monitor for training purposes too

https://www.amazon.com/Telephone-Training-Adapter-Splitter-Meridican/dp/B00EMTCUP8/ref=asc_df_B00EMTCUP8/?tag=hyprod-20&linkCode=df0&hvadid=198116571093&hvpos=&hvnetw=g&hvrand=4241696574687442420&hvpone=&hvptwo=&hvqmt=&hvdev=c&hvdvcmdl=&hvlocint=&hvlocphy=9010255&hvtargid=pla-323992244395&psc=1

7

Mitel MiVoice Business/MCD/3300 / Re: Mitel 3300 EOL?

« on: May 11, 2021, 04:56:06 PM »

They just sent out EOL for 200 ICP last week.  If you see the EOL for 3300 you will know its over.  Mitel is so cloud bound in a sea of cloud providers. Not to mention they are way to expensive for cloud services....JMO

8

MiVoice Office 250/Mitel 5000 / Mitel 250 and Phone Manager end of life announcement!!

« on: April 15, 2021, 07:46:38 AM »

Guess everyone has seen this?  Mitel 250 and Phone Manager end of life announcement.  See attachments

9

Mitel Software Applications / MiCollab/Nupoint user webview9.1?

« on: January 01, 2021, 12:23:05 AM »

Can someone tell me what the FQDN and what user name and password is used to login to Nupoint user webview?

10

MiVoice Office 250/Mitel 5000 / Re: Office 250 with 6900 series phones

« on: November 23, 2020, 04:26:14 PM »

What is the network settings for the Mitel 250, MiVoice Office App Suite and your phones.  I would suspect a gateway or subnet mask issue.

11

Mitel MiVoice Business/MCD/3300 / Re: Voicemail to Email on 3300 9.1 error

« on: November 04, 2020, 06:57:01 PM »

its fixed.  Changed the email sender to System Default in VM Option and added email address ... Strange it worked before upgrade to 9.0   

12

Mitel MiVoice Business/MCD/3300 / Re: Mitel 5485 Paging Units - Anyone have any to sell

« on: November 04, 2020, 06:02:35 PM »

i'm still using Mitel IP Page Units in areas because you can't group SIP page units into one page unless you use Mitel Revolution.  Main thing to remember with 5485 page unit is the 3300 9.0 DHCP server will not support DHCP options 128,129,130 you must use external DHCP server with them

https://www.istreamcom.com/

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Mitel MiVoice Business/MCD/3300 / Re: Voicemail to Email on 3300 9.1 error

« on: November 04, 2020, 05:48:15 PM »

embedded voicemail

14

Mitel MiVoice Business/MCD/3300 / Voicemail to Email on 3300 9.1 error

« on: November 04, 2020, 09:08:21 AM »

I have a customer that I set up voicemail to email on 3300.  They don't have SMTP relay so I have on set up in the cloud.  Everything worked fine until I upgraded to 9.0/9.1 software.  Now i am getting the error messages in software logs.  I have entered a valid sender address and removed the senders address.

CSMTPClientMsg::ProcessResult - Failed sending Voice Mail to Email: From Vpim: test@192.168.55.5 To Mailbox: 290 To Domain: jsmith@computerworks.net File Name: N_V5fa2ae73.0d5.

CSMTPClientMsg::ProcessSMTPErrorResponse - Received SMTP error: 501 5.1.7 Bad sender address syntax

15

Mitel Software Applications / MICC 9.0 IVR Port question?

« on: September 14, 2020, 10:27:33 AM »

I have a client that is using MICC 9.0.   They would like an option in IVR for customer to press digit to be transferred to an external 3rd party for credit card payments.  My question...if the person presses 1 and is transferred to the 3rd party for payment is the IVR port in use until the customer completes the transaction and disconnects? Any help appreciated