Messages

1

Mitel MiVoice Business/MCD/3300 / Re: 5610 - Ring Groups

« on: April 21, 2015, 02:39:40 PM »

I have the destinations set as follows:

Handset 1: Account 1
Handset 2: Account 2
Handset 3: Account 3
Handset 4: Account 4

Thoughts?

2

Mitel MiVoice Business/MCD/3300 / Re: 5610 - Ring Groups

« on: April 20, 2015, 04:17:33 PM »

Interesting.  So if I understand your thoughts correctly, the 4th phone will not ring, as the first 3 in the group are considered active when a new call comes into the ring group?

3

Mitel MiVoice Business/MCD/3300 / 5610 - Ring Groups

« on: April 20, 2015, 11:01:53 AM »

I have recently added four 5610's to our system and all work well.  Each is configured for our helpdesk staff as available in a personal ring group to their primary desk phone (5320).  Again, all works well.  I am trying to add the 5610's to a ring group which seems simple enough, but when I add the 4th one, it is not ringing.  It appears that it matters not which 5610 is added last, it will not ring.  Is there a limit on the number of these I can add to a ring group (seems that 3 is a very small number)?

Any help would be great!