Show Posts
1
MiVoice Office 250/Mitel 5000 / How to Change the Ringing Tone an Incoming Caller hears?
« on: April 17, 2015, 01:41:31 PM »
My company has recently purchased a Mitel 5000 system, and while our supplier is helpful, they've been unable to help with one issue, mainly because they don't think its important - we of course think otherwise.
So, now when a caller rings into our company the ringing tone they hear before we pick up the phone is strange, not a sound they're used to hearing and many people are hanging up, thinking they've rung a foreign country.
We, don't wish to use an auto-attendant as we want people to hear a friendly voice straight away.
My question is, is it possible to change the ringing-tone a caller hears when ringing our system?
(Apologies if this has been asked before, I searched the forum but may have used the wrong lingo)
Many Thanks
So, now when a caller rings into our company the ringing tone they hear before we pick up the phone is strange, not a sound they're used to hearing and many people are hanging up, thinking they've rung a foreign country.
We, don't wish to use an auto-attendant as we want people to hear a friendly voice straight away.
My question is, is it possible to change the ringing-tone a caller hears when ringing our system?
(Apologies if this has been asked before, I searched the forum but may have used the wrong lingo)
Many Thanks