Messages

1

Mitel MiVoice Business/MCD/3300 / Re: Invalid message when pressing the mail key

« on: March 13, 2015, 06:17:36 AM »

thanks chap - i'll check that out

2

Mitel MiVoice Business/MCD/3300 / Re: Invalid message when pressing the mail key

« on: March 12, 2015, 10:45:49 AM »

Thanks for the reply

I've tried what you suggested - i pressed the key programmed to the WMI with the phone on-hook, unfortunatley it still comes up 'invalid' at the top of the screen

3

Mitel MiVoice Business/MCD/3300 / Re: Invalid message when pressing the mail key

« on: March 12, 2015, 09:58:55 AM »

Sorry i didn't give enough info.

The problem occurs off a MWI key on the phone. The phone extension doesn't have a voicemail attached. Voicemails are held on Nupoint.

4

Mitel MiVoice Business/MCD/3300 / Invalid message when pressing the mail key

« on: March 12, 2015, 09:02:08 AM »

Wondering if anyone can help. We have a number of people who can't retrieve their voicemail when pressing the mail key. When they do it displays "Invalid". Currently they are dialing directly into the voicemail system to retrieve the messages.

Any help much appreciated