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MiVoice Office 250/Mitel 5000 / Swap extenison between phones now cant get outside call

« on: March 04, 2015, 02:44:58 PM »

I had an 5312 phone stop working...so I transferred the persons extension to a old one not in use. I can call out with he correct outside line...I can use the IC with the correct extension and people can IC the phone...but someone calling the outside number associated with that extension gets their voicemail...its kind of like the outside number is associated with the blown up phone..can anyone help