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Mitel MiVoice Business/MCD/3300 / Re: Hotelsoft/Wynguest software not communicating with Mitel 3300ICP
« on: March 02, 2015, 09:57:48 AM »
Here is a diagram of the current setup, any insight would be appreciated on this.
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Mitel MiVoice Business/MCD/3300 / Re: Hotelsoft/Wynguest software not communicating with Mitel 3300ICP
« on: February 26, 2015, 09:24:39 AM »
Anyone?
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Mitel MiVoice Business/MCD/3300 / Hotelsoft/Wynguest software not communicating with Mitel 3300ICP
« on: February 23, 2015, 06:06:49 PM »
I am having issues with a hotel setup.
The hotel uses Wynguest/Softhotel as their reservation software.
They have a server, with a 4 port serial hub(USB) connected to it, that all the ipockets are plugged into.
The ethernet cables from the ipockets then go into a cisco managed switch.
The mitel 3300 is also connected to this switch on the same VLAN.
I am able to ping the ipockets aswell as the Mitel.
Does anyone have a breakdown or diagram of exactly how this should be setup?
Should I be using null modem cables from serial port to ipockets?
Should I be using crossover cables from ipockets to switch?
The hotel uses Wynguest/Softhotel as their reservation software.
They have a server, with a 4 port serial hub(USB) connected to it, that all the ipockets are plugged into.
The ethernet cables from the ipockets then go into a cisco managed switch.
The mitel 3300 is also connected to this switch on the same VLAN.
I am able to ping the ipockets aswell as the Mitel.
Does anyone have a breakdown or diagram of exactly how this should be setup?
Should I be using null modem cables from serial port to ipockets?
Should I be using crossover cables from ipockets to switch?
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